Sharmin ahmed
detroit
Summary
Detail-oriented Medical Scribe experienced in accurate patient documentation and real-time transcription. Enhanced patient care efficiency through effective collaboration and compliance with regulatory standards. Contributed to streamlined workflows and improved patient care by leveraging strong communication skills and healthcare support expertise.
Overview
8
8
years of professional experience
Work History
Medical Scribe
Scribeamerica
Hutchinson, KS
06.2025 - Current
- Assisted healthcare providers by transcribing medical information in real-time during patient visits.
- Documented patient encounters and physician notes with accuracy and attention to detail.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Collaborated with clinical teams to streamline workflows and enhance patient care efficiency.
- Utilized electronic health record (EHR) systems for data entry and retrieval of patient information.
- Maintained organized medical records, ensuring compliance with regulatory standards and confidentiality protocols.
- Adapted quickly to varying physician preferences, enhancing accuracy in documentation practices.
- Supported training of new scribes, fostering teamwork and promoting best practices in documentation.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Pharmacy Technician
Icare Pharmacy
Hamtramck, MI
01.2020 - 05.2025
- Processed prescription orders accurately and efficiently, ensuring compliance with regulatory standards.
- Assisted pharmacists in medication preparation, enhancing workflow and patient service delivery.
- Managed inventory levels using pharmacy management software to prevent stock shortages.
- Trained new pharmacy technicians on operational procedures and best practices for accuracy.
- Implemented safety protocols to minimize risk during medication dispensing and handling processes.
- Developed effective communication with patients regarding medication use and side effects, improving satisfaction.
- Oversaw daily operations, coordinating tasks among staff to optimize productivity and service quality.
- Evaluated workflow processes regularly, recommending improvements that enhanced efficiency within the pharmacy team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Receptionist
Shondhan Driving School and Road Test
Hamtramck, MI
02.2019 - 06.2019
- Coordinated appointment logistics, optimizing instructor availability and client needs.
- Managed front desk operations, ensuring efficient scheduling of driving lessons and road tests.
- Assisted clients with inquiries, providing accurate information about services and pricing.
- Maintained a clean and organized reception area to enhance customer experience.
Cashier
Family Dollar
Hamtramck, MI
03.2018 - 09.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring proper cash handling and balanced drawers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Welcomed customers upon entry to store entering store and responded promptly to customer needs.
- Maintained product knowledge to assist customers with purchasing decisions effectively.
- Trained new team members on operational procedures and customer service standards.
- Implemented inventory control measures to reduce stock discrepancies and optimize restocking processes.
- Oversaw daily sales reports, identifying trends to inform management decisions on promotions and merchandise placement.
Education
High School Diploma -
Cass Technical High School
Detroit, MI06-2017
Skills
- Patient charting
- Medical transcription
- Clinical transcription
- EMR
- Documentation skills
- Records management
- Medical coding
- HIPAA regulations
- Medical vocabularies
- Anatomy and physiology
- Data entry
- Computer proficiency
- Time management
- Fast-paced adaptability
- Team collaboration strength
- Teamwork
- Strong communication skills
- Critical thinking
- Detail orientation
- Relationship building
- Continuous learning mindset
- Pharmaceutical knowledge
- Patient appointment management
- Documentation
- Administrative tasks
- Patient appointment management
- Patient appointment management
- Clinical transcription
- Computer proficiency
- Teamwork
- Administrative tasks
Languages
English
Native or Bilingual
Timeline
Medical Scribe
Scribeamerica
06.2025 - Current
Pharmacy Technician
Icare Pharmacy
01.2020 - 05.2025
Receptionist
Shondhan Driving School and Road Test
02.2019 - 06.2019
Cashier
Family Dollar
03.2018 - 09.2018
High School Diploma -
Cass Technical High School