Sharmin Ami
Overview
5
5
years of professional experience
1
1
Certification
Work History
Per Diem - Coordinator (PET) - Psychiatry And Behavioral Health
Research Foundation for SUNY
Stony Brook, NY
11.2025 - Current
- Monitoring the research participant and ensuring their comfort.
- Preparing for the research study including discussing study protocol.
- Documenting research encounters.
- Communicating with the Institutional Revenue Board (IRB) and the study team.
Associate Account Executive
Hub International
Brooklyn, NY
03.2025 - Current
- Assists Account Executives with daily client management issues.
- Performs account maintenance on assigned portfolio of accounts.
- Handle account data entry and maintenance in Agency Management System.
- Assists in the resolution of common account issues through internal underwriting infrastructure.
- Research and resolve low complexity billing, claims and enrollment issues.
- Supports small, mid-size or large market accounts.
- Interfaces with sales organization, matrix partners.
- Assists with the preparation of filing Form 5500s
Employee Benefits Account Rep
USI Insurance Services
Uniondale, NY
07.2024 - 03.2025
- Day-to-day account management across a mixture of business segment clients.
- Gather client census data to assist with the renewal process.
- Conduct insurance contract reviews and verify the accuracy of client plan documents.
- Provide resolution support for enrollment, premium bill, and escalated claim issues.
- Coordinate applications and forms to implement insurance products.
- Prepare communication materials needed for client meetings.
- Create benefit summaries and guides.
- Create recorded PowerPoint presentations.
- Setup mobile applications for clients.
- Schedule internal and external client meetings.
- Attend internal and external client strategy meetings.
Registrar Coordinator
University Support Services
Great River, NY
11.2021 - 07.2024
- Create an effective and efficient student-centered, service-orientated atmosphere.
- Provide excellent customer service.
- Ensures compliance with academic and regulatory requirements.
- Adhere to FERPA guidelines, with accuracy, timeliness, and student-centered professionalism.
- Performs registration support services.
- Support departmental operations, including enrolling and registering students in Banner.
- Utilize the Salesforce platform to communicate with students promptly.
- Serves as lead for processing all changes to the student's record.
- Handle name changes, change of address, and immigration information for SOM and SAS students.
- Serve as the initial point of contact for all telephone calls for SOM and SAS students.
- Provide accurate data entry, data processing, and data maintenance using Banner.
- Processes and tracks transcripts and other academically related documents and associated fees.
Work Order Clerk
The Bountiful Company
Bohemia, NY
06.2021 - 08.2021
- Ensure that the proper bulk, components, and labels are assigned to the correct work order (WO).
- Used AS400 for inventory transactions.
- Print out the WO's once all components were physically accounted for.
- Escalate any shortages through e-mail, phone, or verbally.
Medical Administrative Secretary
Stony Brook School of Dental Medicine
Stony Brook, NY
04.2021 - 06.2021
- Answered phone calls.
- Greeted patient on arrival.
- Ensured patient confidentiality.
- Update patient charts.
Education
Master of Health Administration - undefined
Stony Brook University
05.2024
Bachelor of Science - Technology & Society
Farmingdale State College
05.2021
Certification
Life Broker, LB-1874204, New York State Insurance Law, 2104 (b) (1) (A)
Personal Information
- ID Type: License
- ID Number: LB-1874204
Timeline
Per Diem - Coordinator (PET) - Psychiatry And Behavioral Health
Research Foundation for SUNY
11.2025 - Current
Associate Account Executive
Hub International
03.2025 - Current
Employee Benefits Account Rep
USI Insurance Services
07.2024 - 03.2025
Registrar Coordinator
University Support Services
11.2021 - 07.2024
Work Order Clerk
The Bountiful Company
06.2021 - 08.2021
Medical Administrative Secretary
Stony Brook School of Dental Medicine
04.2021 - 06.2021
Master of Health Administration - undefined
Stony Brook University
Bachelor of Science - Technology & Society
Farmingdale State College