Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharmin Khan

Cambridge,MA

Summary

Dynamic retail professional with a proven track record at 7-11 Convenience Store, excelling in customer service and teamwork. Developed engaging strategies to enhance the shopping experience and consistently achieved sales goals. Skilled in problem-solving and proficient in point-of-sale systems, fostering a collaborative environment to drive success.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

7-11 Convenience Store
Cambridge
04.2016 - 01.2020
  • Maintained clean and organized sales floor to enhance customer shopping experience.
  • Assisted customers with product selections and provided knowledgeable recommendations.
  • Operated point-of-sale systems efficiently during transactions.
  • Collaborated with team members to achieve daily sales goals and improve service quality.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Supported visual merchandising efforts by arranging promotional displays attractively.

Substitute Teacher

Head Start Program
North Cambridge
09.2008 - 05.2012
  • Developed engaging lesson plans to meet diverse student needs and learning styles.
  • Implemented classroom management strategies to maintain a productive learning environment.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Education

GED -

Lalmatia Women's College
Dhaka, Bangladesh
12-2000

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Languages

Hindi
Full Professional
Bengali
Full Professional
English
Professional Working

Timeline

Retail Sales Associate

7-11 Convenience Store
04.2016 - 01.2020

Substitute Teacher

Head Start Program
09.2008 - 05.2012

GED -

Lalmatia Women's College