Truck Control Agent
13 Years 4 MonthsFedex | 02.2013 - Current
- Arriving and departing routes in a timely manner. Gathering route information into the system.
- Assist drivers with regarding their trailers, location, trailer changes, enhancing customer satisfaction.
- Completing Audits
- Communicating with carriers, managers and ramp agents.
- Reporting problems and making decisions.
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.