Sharnice Johnson
Philadelphia,PA
Summary
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Assistant
Philadelphia School District
Philadelphia, PA
11.2022 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
Direct Care Worker
Wyncote Wellness
Philadelphia, PA
03.2021 - 05.2022
- Provided patients with assistance in completing daily tasks, reducing daily burden on family.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Monitored progress and documented patient health status changes to keep care team updated.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Residential Counselor
Merakey
Philadelphia, PA
09.2020 - 07.2021
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Optimized medication management protocols, ensuring accurate administration and monitoring side effects.
- Improved residents' daily living skills with hands-on training and consistent routine establishment.
- Maintained safe and secure environment by conducting regular safety checks and enforcing house rules.
- Cultivated culture of respect and empathy among residents through role-modeling and consistent positive reinforcement.
- Took residents vital signs, height, and weight measurements and monitored glucose and residents wellbeing.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual residents schedules and needs.
Private Home Health Aide
Loretta Payne
Philadelphia, PA
08.2018 - 10.2020
- Managed all financial transactions including: Accounts Payable, Accounts Receivable
- Maintained detailed records of communications with various companies and organizations
- Complied with all necessary State and Federal Employer requirements
- Scheduled all necessary appointments for patient and provided transportation to and from
- Trained other Aides to assist during time off or emergencies
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
- Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping
- Part Time- 30hrs/wk
Assistant Manager
7-Eleven
Philadelphia, PA
10.2016 - 08.2018
- Increased revenue and employee retention through quality service, cross training, suggestive selling and teamwork
- Managed daily labor hour's daily and weekly payroll, and inventory through requisitions and end of month inventory
- Provided optimal customer experience through conflict resolution, creativity and consistently working proactively in delivering high quality results and providing thoughtful and anticipatory service
- Maintained a clean safe environment to adhere to OSHA's guidelines.
- Assisted in hiring process and paperwork of all new incoming employees
- Collect information regarding timeliness, cost and quality of service delivery. Identify products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assist the assigned manager and/or specialist in preparing procedural changes
- Full Time - 40hrs/wk
Bus Attendant
Rides Inc
Philadelphia, PA
05.2014 - 07.2016
- Monitored children with Autism and other Behavior Health issues while transported to school and various appointments.
- Completed Daily Trip-Log and progress notes for each child being transported.
- Learned and adapted to each student's special medical, physical, communicative and emotional needs.
- Communicated with teachers and parents in a daily basis regarding student behavior while on bus.
- Execute daily operations that are required.
- Directed loading of students on bus to prevent congestion and unsafe conditions.
- Consistently monitoring the route to ensure the driver is on schedule.
- Observed drive client interactions to ensure customer needs are being met.
- Assisted drivers who could not find locations, via the dispatch radio and GPS tracking
- Full Time - 40 hrs/wk
Shift Leader
Speedway
Philadelphia, PA
01.2016 - 05.2016
- Trained and supervised staff members. Provided input for new hire performance reviews and identified areas for additional training
- Review procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable.
- Provided excellent customer service using effective interpersonal and problem-solving skills
- Entrusted with responsibility to record accurate daily cash records and forecasted sales, and deliver bank deposits
- Maintained accurate inventory counts and proper food sanitation policies with team members.
- Maintained a clean safe environment to adhere to OSHA's guidelines.
- Cash handling, fuel transactions, and promoted the Speedy Rewards Loyalty program.
- The ability to multi-tasks, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds.
- Full Time - 40hrs/wk
Education
Diploma - undefined
Murrell Dobbins High School
06.2008
Skills
- Medication Administration
- Autism Experience
- Home Care
- Childcare
- Meal Preparation
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Medication administration
- Patient advocacy
Certification
- CPR Certification
- First Aid Certification
Languages
English - Expert
CUST
Authorized to work in the US for any employer
Timeline
Food Service Assistant
Philadelphia School District
11.2022 - Current
Direct Care Worker
Wyncote Wellness
03.2021 - 05.2022
Residential Counselor
Merakey
09.2020 - 07.2021
Private Home Health Aide
Loretta Payne
08.2018 - 10.2020
Assistant Manager
7-Eleven
10.2016 - 08.2018
Shift Leader
Speedway
01.2016 - 05.2016
Bus Attendant
Rides Inc
05.2014 - 07.2016
Diploma - undefined
Murrell Dobbins High School