Nakyla Kelly
Mayfield Heights,OH
Summary
Compassionate Nursing Student possessing a calm disposition and excellent patient care abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with a strong passion for helping others.
Overview
5
5
years of professional experience
Work History
Food Service Assistant
Costco Wholesale Corp
Mayfield Heights, OH
06.2023 - Current
- Assisted in the preparation of food items according to recipes and menus.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Communicated effectively with other staff members regarding orders or customer requests.
- Operated cash registers efficiently to process payments from customers.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Operated dishwashers to wash dishes and other cooking utensils.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
Sandwich Artist/ Key Holder
Subway
Mayfield Heights, OH
09.2020 - 10.2021
- Managed store operations including opening and closing procedures
- Demonstrated proficiency in handling financial responsibilities and maintaining cash flow.
- In addition to being in charge of the store, cleaning the store, serving customers, and maintaining excellent customer service.
Cashier/ Sales Associate
Marshalls
Mayfield Heights
06.2020 - 09.2020
- Responsible for maintaining the cleanliness of the sales floor, putting new merchandise on the sales floor, serving customers, working with money, and providing excellent customer service.
Crew Member
McDonald's
Mayfield Heights
06.2019 - 06.2020
- Provided excellent customer service, including serving customers, taking food orders, and ensuring store cleanliness.
- Assisted with training new associates and cross-training existing associates.
Education
Bachelor of Science - Nursing
Kent State University
Kent, OH05-2026
Skills
- Customer Service
- Team Leadership
- Medication Administration
- Patient Monitoring
- Medical Records Management
- Vital signs monitoring
- Health Promotion
- Patient Assessments
- Medical chart management
- Catheter Care
- Training and Development
- Problem-Solving
- Team building
- Active Listening
- Problem-solving abilities
- Teamwork and Collaboration
- Adaptability
- Good Judgment
- Problem Resolution
- Time Management
- Direct Patient Care
References
- Nigel Lewis, 216-262-3462
- Alecia Crawford, 440-241-4084
- Megan Mauceri, 440-773-6135
References
References available upon request.
Timeline
Food Service Assistant
Costco Wholesale Corp
06.2023 - Current
Sandwich Artist/ Key Holder
Subway
09.2020 - 10.2021
Cashier/ Sales Associate
Marshalls
06.2020 - 09.2020
Crew Member
McDonald's
06.2019 - 06.2020
Bachelor of Science - Nursing
Kent State University
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