Knowledgeable director with experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Executive Director
Sagora Senior Living
05.2023 - 08.2024
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Represented organization to local public by giving presentations and speeches and participating in community events.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Drove strategic improvements to enhance operational and organizational efficiencies up to and including accounts payable and accounts receivable processes.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Manage and oversee all payroll functions to ensure timely payroll submissions
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Business Director
Sagora Senior Living
11.2022 - 05.2023
Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
Improved operational efficiency for streamlined processes, optimizing resource allocation and reducing costs.
Fostered innovation across departments by encouraging creative problem-solving techniques that led to novel ideas and solutions.
Strengthened customer loyalty through exceptional service delivery standards, addressing concerns promptly with tailored solutions that exceeded expectations.
Streamlined project management processes to ensure timely completion of deliverables within established budget constraints while maintaining high-quality results.
Mitigated risks effectively by proactively identifying potential challenges and developing contingency plans accordingly to safeguard against unforeseen obstacles in achieving objectives.
Directed financial management initiatives to maximize profitability, overseeing budgets, forecasts, and reporting processes for accurate fiscal oversight.
Developed monthly reports.
Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
Managed day-to-day development
Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
Observed all laws, regulations and other applicable obligations.
Oversaw HR training, coaching, mentoring and staff retention.
Executive/Business Director
Colonial Oaks Assisted Living and Memory Care
05.2020 - 08.2022
Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
Negotiated favorable contracts with vendors and suppliers, securing cost-effective arrangements without compromising quality or service levels.
Established key partnerships with industry influencers, creating mutually beneficial collaborations that drove growth opportunities for both parties.
Fostered innovation across departments by encouraging creative problem-solving techniques that led to novel ideas and solutions.
Mitigated risks effectively by proactively identifying potential challenges and developing contingency plans accordingly to safeguard against unforeseen obstacles in achieving objectives.
Implemented data-driven decision-making practices to inform strategic planning efforts and optimize performance outcomes.
Boosted sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
Directed financial management initiatives to maximize profitability, overseeing budgets, forecasts, and reporting processes for accurate fiscal oversight.
Developed monthly reports.
Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
Managed day-to-day development issues.
Executive/Business Director
Arbor House Assisted Living Memory Care
01.2019 - 05.2020
Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
Negotiated favorable contracts with vendors and suppliers, securing cost-effective arrangements without compromising quality or service levels.
Established key partnerships with industry influencers, creating mutually beneficial collaborations that drove growth opportunities for both parties.
Fostered innovation across departments by encouraging creative problem-solving techniques that led to novel ideas and solutions.
Mitigated risks effectively by proactively identifying potential challenges and developing contingency plans accordingly to safeguard against unforeseen obstacles in achieving objectives.
Implemented data-driven decision-making practices to inform strategic planning efforts and optimize performance outcomes.
Directed financial management initiatives to maximize profitability, overseeing budgets, forecasts, and reporting processes for accurate fiscal oversight.
Developed monthly reports.
Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
Managed day-to-day development issues.
Memory Care Director
Arbor House Assisted Living Memory Care
07.2018 - 01.2019
Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care community.
Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
Memory Care Director
Arbor House Assisted Living Memory Care
08.2016 - 05.2018
Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care community.
Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
Education
Bachelor of Arts - Behavioral Sciences
University of Arizona Global Campus
11.2026
Skills
Community Engagement
Strategic Planning
Project Management
Budgeting and financial management
Relationship Building
Program Leadership
Leadership Development
Compliance and regulations
Business Development
Accounts Receivable/Accounts Payable
Human Resources Management
Timeline
Executive Director
Sagora Senior Living
05.2023 - 08.2024
Business Director
Sagora Senior Living
11.2022 - 05.2023
Executive/Business Director
Colonial Oaks Assisted Living and Memory Care
05.2020 - 08.2022
Executive/Business Director
Arbor House Assisted Living Memory Care
01.2019 - 05.2020
Memory Care Director
Arbor House Assisted Living Memory Care
07.2018 - 01.2019
Memory Care Director
Arbor House Assisted Living Memory Care
08.2016 - 05.2018
Bachelor of Arts - Behavioral Sciences
University of Arizona Global Campus
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