Summary
Overview
Work History
Education
Skills
Timeline
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Sharniece Ott

Chicago,IL

Summary

Motivated professional with successful background in customer service offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Overview

8
8
years of professional experience

Work History

Food Service Worker

Rush Hospital
Chicago, IL
05.2022 - 12.2023
  • Assisted in the preparation of food items according to recipes and instructions.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.

Cashier Team Lead

Bibibop Asian Grill
Chicago, IL
01.2018 - 11.2019
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Monitored cashier performance, providing feedback as needed.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.

Cashier

Sam's Club
Northlake, IL
01.2016 - 12.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.

Education

Illinois Broker License -

Triton College
River Grove, IL
03-2024

Cosmetology License -

Empire Beauty School
Stone Park, IL
02-2021

High School Diploma -

North Lawndale College Prep
Chicago, IL
06-2014

Skills

  • Adaptability and Dependability
  • POS System Operation
  • Customer Service
  • Relationship Building
  • Active Listening
  • Sales expertise
  • Product Upselling
  • Sales and Upselling
  • Honest and ethical
  • Property Marketing
  • [Illinois] Licensed Real Estate Broker

Timeline

Food Service Worker

Rush Hospital
05.2022 - 12.2023

Cashier Team Lead

Bibibop Asian Grill
01.2018 - 11.2019

Cashier

Sam's Club
01.2016 - 12.2017

Illinois Broker License -

Triton College

Cosmetology License -

Empire Beauty School

High School Diploma -

North Lawndale College Prep

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Sharniece Ott