Sharol D. Stone

• Ensure safety, compliance, and operational excellence through expert knowledge of flight operations, emergency procedures, and FAA regulations.
• Deliver exceptional customer experiences while keeping a safe, welcoming, and professional onboard environment.
• Coach and provide developmental feedback that supports individual and team performance aligned with organizational goals.
• Demonstrate adaptability and proactive leadership in a dynamic 24/7 operation, providing visible support to Flight Attendants and customers.

Special Assignment Flight Attendant (SAFA)

May 2025 – Present

• Serve as a visible operational leader, supporting on-time departures, crew coordination, and real-time problem resolution.
• Provide Flight Attendants with guidance on the Preferential Bidding System (PBS), including bid strategies, scoring, and monthly bid package reviews.
• Partner with base leadership to support operational initiatives, workforce communication, and performance improvement efforts.
• Foster employee engagement by serving as a trusted resource, strengthening communication, and supporting base events and morale initiatives.

• Supported recruitment, scheduling, onboarding, and administrative functions in a fast-paced corporate environment.
• Handled confidential employee and candidate information with professionalism and discretion.
• Coordinated appointment scheduling for clients and staff, optimizing daily office flow.
• Managed front desk operations, ensuring efficient guest check-in and check-out processes.

• Facilitated airport operations by managing check-in, boarding, international baggage services, and departure processes.
• Addressed customer concerns with professionalism during both routine and irregular operations.
• Coordinated support services for unaccompanied minors and passengers to ensure their safety and comfort during travel.