Sharolyn Reed
Sault Ste. Marie,MI
Summary
Proven expertise in enhancing public safety and ensuring efficient traffic flow as a Parking Enforcement Officer with the City of Sault Ste. Marie Michigan. Skilled in ticketing, area familiarity, and delivering exceptional front desk services at Hiawatha Behavioral Health. Demonstrates strong patrol expertise and customer service acumen, significantly improving community satisfaction. Assertive [Job Title] committed to enforcing parking regulations while keeping motorists safe. Courteously helps drivers understand laws and find legal places to park. Deploys electronic communication and computers to track and update parking information and keep team and public informed.
Overview
31
31
years of professional experience
Work History
Parking Enforcement Officer
City Of Sault Ste. Marie Michigan
03.2017 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
Front Desk Receptionist
Hiawatha Behavioral Health
03.1993 - 01.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Sault Area High School
Sault Ste. Marie, MI05.1975
Skills
- Ticketing
- Area Familiarity
- Patrol Expertise
- Foot Patrolling
- Safety awareness proficiency
- Enforcement processes
- Computer Skills
- Parking Regulations
- Policy Enforcement
Additional Information
I Have added duties to the Parking Enforcement work load , which is meter repair and collect money weekly, Appeals, and managing the Parking Garage day and night. I also partake in going into residential to write tickets learning safety skills. In my experience with my previous job i have picked up team building skills, project management skills, adaptability skills, along with costumer service and computers. I like to give any job i am given a %100.
Timeline
Parking Enforcement Officer
City Of Sault Ste. Marie Michigan
03.2017 - Current
Front Desk Receptionist
Hiawatha Behavioral Health
03.1993 - 01.2016
High School Diploma -
Sault Area High School
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