Sharon Alderman
Panama City Beach,FL
Summary
- With a proven track record at Biomat U.S.A., I excel in enhancing patient and donor experiences through meticulous quality control and compassionate communication. My adeptness in data entry and patient confidentiality, combined with a dynamic ability to adapt, has significantly improved operational. efficiency and satisfaction rates. Experienced with donor intake processes and maintaining regulatory compliance. Utilizes strong communication skills to ensure positive donor experience. Knowledge of venipuncture, donor screening, and data management for efficient operations. I am a twenty year Combat Veteran of the United States Army. I retired as Senior Noncommissioned Officer. In those twenty years, I held positions such as, Medical Platoon Sergeant, Senior Medic, Health Care NCO, Sexual Assault Victim Advocate, Instructor Writer, Medical Records NCO, Medical Clinic NCOIC, Combat Medic, Patient Hold NCO, Heathcare Specialist and Team Leader.
Overview
24
24
years of professional experience
Work History
Donor Center Technician
Biomat U S A
09.2023 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
Phlebotomist
Biomat U S A
03.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Senior Medic
US Army
06.2018 - 12.2020
- Ensured compliance with regulatory standards by keeping up-to-date on industry developments and maintaining proper certifications.
- Enhanced team collaboration by providing ongoing support, guidance, and training to junior staff members.
- Optimized patient flow within the department by introducing streamlined triage procedures and effective resource allocation strategies.
- Provided high-quality emergency medical response in time-sensitive situations, prioritizing life-saving interventions as needed.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
Platoon Sergeant
US Army
08.2015 - 06.2018
- Trained, supervised and organized over 37 soldiers and personnel.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Instilled discipline within the unit by consistently enforcing military customs and courtesies.
- Developed junior leaders through mentorship programs, enhancing their skillsets for future career progression.
- Served as principal advisor to First Sergeant and Commander.
- Managed over $2 million dollars worth of equipment during garrison and deployment operations.
Instructor Writer
US Army
05.2012 - 08.2015
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Promoted classroom safety, collaboration, and best practices.
- Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
- Evaluated and provided feedback on trainee progress, resulting in improved performance over time.
- Established clear objectives for each session, setting expectations upfront and measuring success against those goals upon completion.
Healthcare NCO
US Army
11.2008 - 04.2012
- Managed inventory of medical supplies and equipment, maintaining optimal levels for seamless operations.
- Administered medications and treatments according to physician orders, adhering to strict safety guidelines at all times.
- Assisted physicians in diagnosing illnesses by collecting samples for laboratory analysis as needed.
- Mentored junior healthcare staff, fostering an environment of continuous learning and professional development.
- Ordered all pharmacy supplies and kept check on inventory levels.
Health Care Sergeant
US Army
05.2007 - 11.2008
- Managed inventory of medical supplies and equipment, maintaining optimal levels for seamless operations.
- Monitored patient progress through diligent documentation, allowing for timely adjustments in care plans when necessary.
- Assisted physicians in diagnosing illnesses by collecting samples for laboratory analysis as needed.
- Administered medications and treatments according to physician orders, adhering to strict safety guidelines at all times.
- Mentored junior healthcare staff, fostering an environment of continuous learning and professional development.
- Educated patients on preventative measures and self-care techniques, empowering them to take charge of their own health outcomes.
- Maintained strict compliance with HIPAA regulations, safeguarding patient privacy and ensuring confidentiality of sensitive information.
- Ordered all pharmacy supplies and kept check on inventory levels.
68W Health Care Specialist
US Army
05.2000 - 05.2007
- Educated service members on preventative health measures, reducing the incidence of illness and injuries during missions.
- Conducted comprehensive health screenings to identify and address potential health risks for military personnel.
- Documented patient encounters accurately, contributing to proper continuity of care across healthcare providers.
- Conducted regular trainings on first aid techniques and medical procedures for non-medical military personnel as needed.
- Conducted thorough patient interviews and assessments, ensuring accurate diagnoses and treatment plans for optimal recovery.
- Administered critical vaccinations, ensuring the overall health of military personnel during deployments and training exercises.
- Coordinated evacuations of injured soldiers from combat zones to appropriate care facilities under high-stress conditions.
- Expertly applied life-saving techniques during emergency situations, resulting in successful patient outcomes.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Immobilized patient for placement on stretcher and ambulance transport.
- Conducted patient intake and triage procedures.
Education
Bachelor Of Science - Exercise Science
Valdosta State University
Valdosta, GA12.1999
Skills
- Patient confidentiality
- Adaptable mindset
- Quality Control Procedures
- Data entry proficiency
- Blood collection
- Donor screening
- Medical history assessment
- Vein puncture techniques
- Sample labeling
- Supply Inventory
- OSHA Regulations
- Problem-solving abilities
- Active Listening
- Adaptability and Flexibility
- Medical Terminology
Timeline
Donor Center Technician
Biomat U S A
09.2023 - Current
Phlebotomist
Biomat U S A
03.2023 - Current
Senior Medic
US Army
06.2018 - 12.2020
Platoon Sergeant
US Army
08.2015 - 06.2018
Instructor Writer
US Army
05.2012 - 08.2015
Healthcare NCO
US Army
11.2008 - 04.2012
Health Care Sergeant
US Army
05.2007 - 11.2008
68W Health Care Specialist
US Army
05.2000 - 05.2007
Bachelor Of Science - Exercise Science
Valdosta State University
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