Sharon Astry
Ketchikan,AK
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
28
28
years of professional experience
Work History
Lead Pharmacy Technician
Kic Tribal Health Clinic
Ketchikan , Alaska
10.1997 - Current
- Handle customer complaints regarding medications or services provided by the pharmacy department.
- Provided exceptional customer service, ensuring patient satisfaction and loyalty.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory levels, ensuring adequate stock of medication and supplies.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Oversee the ordering, receiving, and storage of pharmacy inventory.
- Developed and maintained positive relationships with patients and healthcare providers.
- Mixed pharmaceutical preparations according to written prescriptions.
- Trained new technicians in pharmacy procedures and customer service.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Coordinated workflow to ensure timely and accurate medication dispensing.
Education
Some College (No Degree) - Pharmacy Technician Certification
University of Alaska Southeast
Ketchikan, AKState of Alaska Pharmacy Technician License -
State of Alaska
Certified Pharmacy Technician -
PTCB
Skills
- Communication skills
- Organizational skills
- Customer confidentiality
- Interpersonal communication
- Certified pharmacy technician (cpht)
- Self motivation
- Drug inventory control
- Inventory control
- FDA and HIPAA compliance
- Problem solving
- Time management
- Workflow coordination
- Customer service
- Inventory management
Timeline
Lead Pharmacy Technician
Kic Tribal Health Clinic
10.1997 - Current
Some College (No Degree) - Pharmacy Technician Certification
University of Alaska Southeast
State of Alaska Pharmacy Technician License -
State of Alaska
Certified Pharmacy Technician -
PTCB
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