Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sharon Burrell

Romulus,USA

Summary

Experienced dock operations specialist with a strong emphasis on efficiency and collaboration. Proficient in inventory management, loading and unloading protocols, and adhering to safety regulations. Dependable and flexible, consistently achieving organizational objectives and contributing to team success in delivering exceptional outcomes. Demonstrated aptitude for managing fast-paced work environments and ensuring seamless logistics operations.

Overview

22
22
years of professional experience

Work History

Outbound Dock Associate

Amazon Fulfillment Center
07.2018 - Current
  • Stowed products for pickers
  • Packed purchases for customers
  • Sorted packages for shipment
  • Loaded shipments for delivery to customers
  • Promoted a safe work environment through strict adherence to OSHA regulations and company guidelines.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Shift Supervisor

Rite Aid Pharmacy
01.2009 - 07.2018
  • Responsible for maintaining cleanliness of location
  • Supervise 1-2 employees per shift
  • Handle and made deposits
  • Handle vendor orders and credits
  • Open and closed location
  • Assist with training new employees/shift supervisors
  • Assist with scheduling of employees
  • Manage cash register
  • Provide excellent customer service
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enforced company policies and regulations with employees.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Receptionist/Data Entry Volunteer Office

Riverside Regional Medical Center
01.2008 - 01.2009
  • Responsible for sorting incoming/outgoing emails using Outlook
  • Scheduled interviews and appointments
  • Answered multi-line telephone
  • Performed various other office duties such as filing, copying, and faxing

Sales Associate/Supervisor

Merchant Tires
01.2006 - 01.2007
  • Utilized customer service skills while answering customer questions and concerns
  • Responsible for all financial transactions; processed nightly deposits
  • Managed and supervised the performance of 2-3 general service tech mechanics
  • Sold tires and other related services and products

Commercial Driver

AutoZone
01.2004 - 01.2006
  • Delivered retail auto parts to local vendors and repair facilities
  • Reported discrepancies in orders to management
  • Developed relationships with customers to facilitate operations

Shift Supervisor

Wawa
01.2003 - 01.2004
  • Supervised up to 7 people
  • Responsible for nightly deposits and other financial transactions
  • Surveyed area to determine gas prices for store
  • Developed inventory skills and set price changes in store
  • Supervised employees and maintained a safe and clean work environment
  • Responsible for opening and closing the store when scheduled
  • Made daily deposits and balanced shift totals for the day

Education

Diploma -

Warwick High School
Newport News, VA
01.1985

Skills

  • Customer service and assistance
  • Package handling
  • Warehouse Safety
  • Loading and unloading
  • Order Picking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Outbound Dock Associate

Amazon Fulfillment Center
07.2018 - Current

Shift Supervisor

Rite Aid Pharmacy
01.2009 - 07.2018

Receptionist/Data Entry Volunteer Office

Riverside Regional Medical Center
01.2008 - 01.2009

Sales Associate/Supervisor

Merchant Tires
01.2006 - 01.2007

Commercial Driver

AutoZone
01.2004 - 01.2006

Shift Supervisor

Wawa
01.2003 - 01.2004

Diploma -

Warwick High School

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Sharon Burrell