Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Case

Waxhaw,NC

Summary

Dynamic leader with a proven track record at Target Corporation, adept in project management and verbal communication. Excelled in coaching a team towards achieving high-quality presentations, significantly enhancing team productivity and collaboration. Resourceful leader, capable of remaining calm under pressure, with outstanding time management and conflict resolution skills. Successfully grew Bath & Body Works' sales to $1.4 million, demonstrating exceptional leadership and workflow management skills.

Overview

20
20
years of professional experience

Work History

General Merchandising & Presentation Team Leader

Target Corporation
Wesley Chapel, NC
10.2007 - 09.2020
  • Developed and managed a team of 8 presentation specialists to create high-quality presentations for clients.
  • Coordinated with other teams to ensure accuracy and consistency in all presentations.
  • Provided feedback and guidance to team members regarding presentation quality standards.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Monitored progress of projects to ensure timely completion.
  • Managed day-to-day operations associated with running a successful Presentation Team.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Trained new members of the presentation team on best practices and techniques for creating effective presentations.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Delegated daily tasks to team members to optimize group productivity.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Motivated team members through recognition programs and performance-based incentives.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Provided coaching and feedback on employee performance, encouraged professional development, and mentored eight team members into leadership positions.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.

Store Manager

Bath & Body Works
Monroe, NC
07.2000 - 10.2007
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delegated work to staff, setting priorities and goals.
  • Scheduled and led weekly store meetings for all managers to discuss sales promotions and new inventory while providing a platform for all voice concerns
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Strengthened workflow productivity by hiring, managing, and developing top talent, and coaching sales associates in product specifications and selling techniques.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Planned and directed the construction of product displays on a monthly basis, following corporate planograms, promotions, and seasonal trends.
  • Steadily grew store sales from $500,000 to $1.4 million over a five-year time frame.

Education

High School Diploma -

Sun Valley High School
Monroe, NC
06-1995

Skills

  • Coaching and mentoring
  • Verbal and written communication
  • Teamwork and collaboration
  • Project management
  • Work Planning and Prioritization
  • Leadership
  • Deadline management
  • Workflow management

Timeline

General Merchandising & Presentation Team Leader

Target Corporation
10.2007 - 09.2020

Store Manager

Bath & Body Works
07.2000 - 10.2007

High School Diploma -

Sun Valley High School

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Sharon Case