Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Chen

Summary

Store Manager with extensive experience at Honolua Surf Co., excelling in customer service and problem-solving. Skilled in inventory control and store merchandising, ensuring operational efficiency and a welcoming atmosphere for all customers.

Overview

16
16
years of professional experience

Work History

Store Manager

Honolua Surf Co.
09.2009 - 04.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

High School Diploma -

Maui High School
Kahului, HI
06-2004

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Friendly and positive
  • Shift scheduling
  • Store merchandising

Timeline

Store Manager

Honolua Surf Co.
09.2009 - 04.2025

High School Diploma -

Maui High School

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