Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AssistantManager

Sharon Cruz-Garcia

Los Angeles,CA

Summary

Dedicated Hospitality Professional with a history of meeting company goals utilizing consistent and organized practices.Ability to work independently or in a team setting. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Assistant Manager

WaBa Grill
08.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Shift Leader

Wetzel's Pretzels
08.2022 - 08.2023
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Worked with 600° ovens in an fast paced environment and fulfilling orders within proper wait time.

Donut Maker

Sparky's
10.2022 - 04.2023
  • Reduced waste by accurately measuring ingredients, ensuring consistency in donut sizes and shapes.
  • Maintained a clean and organized workspace, adhering to health and safety regulations for optimal food production.
  • Collaborated with team members to fulfill large orders efficiently and within tight deadlines.
  • Boosted customer satisfaction with timely donut production while keeping up with demand during peak hours.

Education

Schurr High School
Montebello, CA
06.2022

Skills

  • Recruiting and Interviewing
  • Employee Scheduling
  • Operations Management
  • Cost Reduction
  • Product and Service Knowledge
  • Staff Supervision
  • Marketing Knowledge
  • Schedule Oversight
  • Sales Growth
  • Problem-solving abilities
  • POS system knowledge

Accomplishments

  • Promoted to shiftlead in less than 6 months.
  • Promoted to Assistant Manager in less than 4 months.

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Assistant Manager

WaBa Grill
08.2023 - Current

Donut Maker

Sparky's
10.2022 - 04.2023

Shift Leader

Wetzel's Pretzels
08.2022 - 08.2023

Schurr High School

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Sharon Cruz-Garcia