Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharon Daugherty

Bedford,IN

Summary

Adept City Letter Carrier and Manager on Duty at Circle K Gas Station, I excel in postal law proficiency and leadership, ensuring efficient delivery and high team productivity. Skillfully managed department budgets and resolved customer inquiries, demonstrating a commitment to excellence and a drive for continuous improvement. Reliable postal service mail carrier with seasoned experience in handling and delivering mail promptly and accurately. Skilled in navigating complex routes, ensuring secure and efficient delivery of parcels and correspondence. Demonstrated ability to maintain high customer satisfaction through effective communication and problem-solving. Contributed to improving operational efficiency by suggesting route optimizations that were later implemented. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.

Overview

11
11
years of professional experience

Work History

City Letter Carrier

Bedford Post Office
Bedford, IN
06.2023 - 08.2023
  • Scanned labels on letters or parcels to confirm receipt.
  • Inspected mailboxes for proper installation and condition.
  • Responded quickly to emergency calls from the public concerning postal service matters.
  • Acquired customer signature for registered and insured mail.

Manager on Duty

Circle K Gas Station
Bedford, IN
12.2012 - 05.2023
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Responded to customer questions regarding products, prices and availability.
  • Handled employee relations issues such as disciplinary action or terminations.
  • Created schedules for staff members according to business needs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.

Education

High School Diploma -

Bedford North Lawrence
Bedford, IN
06-2010

Skills

  • Efficient delivery
  • Postal law proficiency
  • Reading comprehension
  • Postal regulations
  • Safe driving
  • Delivery speed

References

References available upon request.

Timeline

City Letter Carrier

Bedford Post Office
06.2023 - 08.2023

Manager on Duty

Circle K Gas Station
12.2012 - 05.2023

High School Diploma -

Bedford North Lawrence
Sharon Daugherty