Sharon Davis
Philadelphia,PA
Summary
To obtain a position that will allow me to utilize my skills in customer service & leadership skills.
Overview
32
32
years of professional experience
Work History
Cash Processor
BRINKS
Philadelphia, PA
12.2020 - Current
- Verified cash deposits and withdrawals against bank documents.
- Processed currency, coins, checks, credit and debit cards, and other payment instruments in accordance with established procedures.
- Balanced daily transactions to ensure accuracy of financial records.
- Performed data entry into computer systems for record keeping purposes.
- Adhered to banking regulations and security protocols when handling cash transactions.
- Ensured compliance with internal policies and procedures related to Cash Processing operations.
Housekeeper
MAR-VEL CLEANING SERVICES
Philadelphia, PA
05.2010 - Current
- Reported any maintenance issues or damage to supervisors immediately.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Used cleaning chemicals following proper guidelines.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Personal Care Assistant
Delt T Group
Philadelphia, PA
01.2022 - 01.2024
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
Fleet Service Lead
AMERICAN AIRLINES
Philadelphia, PA
02.1993 - 08.2020
- Developed and maintained a database of fleet service records to track vehicle maintenance history.
- Provided customer service by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
- Trained new hires in safe lifting practices, use of protective gear, and operational procedures.
- Load & Unload baggage and cargo from aircraft from assigned gates.
- Tow and push back aircrafts from gate for flight departure.
- Operate equipment for transporting baggage for connecting flights as assigned.
- Drive and operate belt loaders
- Coordinating with the management staff to ensure that the luggage count was accurate anc tagged for the final destination. Baggage count 50lbs & up.
Patient Service Representative
Kindred Healthcare
Havertown , PA
05.2018 - 07.2020
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Inputted patient demographic data into electronic health record system.
- Adhered to HIPAA regulations when handling confidential patient information.
- Scheduled patient appointments and procedures.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
Education
DIPLOMA -
WEST PHILADELPHIA HIGH SCHOOL
06.1980
Skills
Proficient in Knowledgeable of scheduling
- Scheduling
- Microsoft Word
- Medical terminology
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Vista Scheduling
- Vista Scheduling
- CPRS
- GUI
- NEXEUS
References
Available upon request
Timeline
Personal Care Assistant
Delt T Group
01.2022 - 01.2024
Cash Processor
BRINKS
12.2020 - Current
Patient Service Representative
Kindred Healthcare
05.2018 - 07.2020
Housekeeper
MAR-VEL CLEANING SERVICES
05.2010 - Current
Fleet Service Lead
AMERICAN AIRLINES
02.1993 - 08.2020
DIPLOMA -
WEST PHILADELPHIA HIGH SCHOOL