Vocational Nurse and care coordination professional with deep experience supporting high-risk patients through hospital and SNF transitions. Brings hands-on clinical skills, care planning for home health and DME needs, and training support for Epic CareConnect and Compass Rose, with added research experience in post-discharge follow-up.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Comprehensive Care Coordinator Analyst, Training & Education
UCLA Health
Los Angeles, CA
01.2013 - Current
Reviewed program data to identify patients for care coordination programs; served as training and workflow support for Epic CareConnect and Compass Rose.
Supported post-hospital transition planning for high-risk patients across hospital and skilled nursing facility discharges to promote safe discharge and continuity of care.
Collaborated with SNF and rehab teams on discharge readiness, progress updates, and target discharge dates. arranged home health, DME, and caregiver plans while keeping patients and families informed.
Worked with RN case managers, social workers, and community partners to address complex medical and social barriers affecting recovery.
Medical Assistant / Back-Office Team Lead
UCLA Health, Santa Monica Bay Physicians, Axminster Medical Group & other ambulatory practices
01.1995 - 01.2013
Led back-office team and served as primary resource for clinical inquiries; coordinated schedules, daily assignments, and facilitated new-hire training to ensure team efficiency.
Delivered hands-on clinical care in family and internal medicine, including injections, venipuncture, EKGs, and vital signs, while assisting with in-office procedures to enhance patient experience.
Supported outpatient care at UCLA Health, Santa Monica Bay Physicians, and ambulatory practices.
Escorted patients to examination rooms to prepare for consultations. and collected vital signs before provider visits.
Documented patient information in electronic medical records.
Education
Vocational Nursing Diploma -
Moriah Medical College
01-2026
Medical Assistant Diploma -
American Career College
01-1995
Skills
Care coordination
Discharge planning
Patient assessment & monitoring
Patient education
Medication administration
Infection prevention
SNF & rehab coordination
Home health resources
Resource navigation
Epic CareConnect
Compass Rose
PointClickCare
HIPAA compliance
Program evaluation
Interdisciplinary collaboration
Organizational skills
Personal Information
Title: LICENSED VOCATIONAL NURSE
Certification
Licensed Vocational Nurse
California BVNPT
License No. 765088
Active
Exp. 03/31/2028
AHA BLS Provider
Exp. 08/2027
LA City Fire Safety Card
Exp. 12/2027
Accomplishments
Valedictorian, Vocational Nursing Program, Moriah Medical College (2026).
Lamplighter Award recipient for outstanding achievement, commitment, and leadership, Moriah Medical College (2025–2026).
Co-author, “Reframing ‘No-Show’: Patient-Reported Barriers for Missed Post-Hospital Discharge Primary Care Follow-Up Visits,” American Journal of Medical Quality, 41(4):186–190, 2026; presented at the Society of General Internal Medicine Annual Meeting, 2025.
Advisory Board Member, Moriah Medical College (Oct 2025).
Peer Mentor to second-year LVN students.
Timeline
Comprehensive Care Coordinator Analyst, Training & Education
UCLA Health
01.2013 - Current
Medical Assistant / Back-Office Team Lead
UCLA Health, Santa Monica Bay Physicians, Axminster Medical Group & other ambulatory practices