Sharon Ewing
Campbellsville,KY
Summary
Dedicated Customer Service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
R.L Schreiber
07.2017 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Receiving Associate
Amazon
06.2000 - 06.2017
- Unloaded pallets and deliveries and organized products in warehouse.
- Received product into a picking location
- Recorded regular progress and issues with products.
- Problem Solving
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Education
High School Diploma -
Taylor County High School
Campbellsville, KY05.1992
Skills
- Microsoft Excel
- Customer Service
- Quality Assurance Controls
- Problem-Solving Ability
- Administrative and Office Support
Timeline
Customer Service Representative
R.L Schreiber
07.2017 - Current
Receiving Associate
Amazon
06.2000 - 06.2017
High School Diploma -
Taylor County High School
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