Sharon Flint
City of Orlando
Tavares,FL
29
years of professional experience
Reliable cash handling professional with 19 years of experience in customer service, point-of-sale systems, cash drawer balancing, and payment reconciliation. Known for accurate electronic payment processing and professional issue resolution.
Work History
Customer Service Cashier
19 Years 2 Months- Collected credit card and cash payments to complete transactions for customer orders.
- Processed customer payments for city services at public service counters.
- Operated cash registers to process payments for goods and services.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Reconciled cash, checks, and card payments using point-of-sale systems.
- Resolved customer complaints in a professional manner.
- Answered customer questions about Orlando service payments and office procedures.
- Directed visitors to appropriate city departments and service locations.
Administrative Assistant
9 Years 1 Month- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained confidential client files and office records
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Prepared tax documents and organized client paperwork
- Supported daily operations and assisted Morton S. Winer, C.P.A. staff
- Managed client calls and routed correspondence for accounting office
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
- Directed customer inquiries to ensure timely assistance from the correct department.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Proofread content for typo-free emails and documentation.
Education
High School Diploma
Skills
Point-of-sale systems
Payment processing
Digital payment processing
Cash handling
Transaction accuracy
Data accuracy
Customer service
Timeline
Customer Service Cashier
City of Orlando
07.2004 - 09.2023Read More
Administrative Assistant
Morton S. Winer, C.P.A
05.1994 - 06.2003Read More
Prospect High
High School Diploma
Read More