Sharon Gonzalez
Houston
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Dental Assistant
Aventura Dental
Houston
11.2024 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed patient examinations, charted dental history and developed treatment plans.
- Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Scheduled follow-up appointments to monitor progress of treatments or surgeries performed.
- Developed long-term relationships with patients through excellent customer service skills.
- Managed inventory levels for supplies used during procedures or office operations.
Dental Assistant
Grant Family Dentistry
Houston
02.2024 - 09.2024
- Assisted dentists during procedures by preparing instruments and materials.
- Maintained cleanliness and organization of treatment areas and equipment.
- Managed patient records using dental software systems efficiently.
- Scheduled appointments and coordinated patient flow in the office.
- Handled sterilization of tools to ensure compliance with safety standards.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Dental Assistant
O family Dentistry
Houston
11.2022 - 12.2022
- Assisted dentists during procedures by preparing instruments and materials.
- Maintained cleanliness and organization of treatment areas and equipment.
- Managed patient records using dental software systems efficiently.
- Handled sterilization of tools to ensure compliance with safety standards.
- Provided support to patients, addressing concerns and ensuring comfort during visits.
- Collaborated with team members to enhance patient experiences and workflow efficiency.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Laid out dental instruments and equipment before procedures.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Educated patients on proper oral hygiene techniques and habits.
Dental Assistant
I Dental
Houston
06.2021 - 06.2022
- Assisted dentists during procedures by preparing instruments and materials.
- Maintained cleanliness and organization of treatment areas and equipment.
- Managed patient records using dental software systems efficiently.
- Educated patients on oral hygiene practices and post-treatment care.
- Scheduled appointments and coordinated patient flow in the office.
- Handled sterilization of tools to ensure compliance with safety standards.
- Provided support to patients, addressing concerns and ensuring comfort during visits.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Educated patients on proper oral hygiene techniques and habits.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Sales Associate
Papayaclothing
Woodbridge
01.2020 - 10.2021
- Assisted customers in selecting products that meet their needs.
- Maintained store displays to enhance product visibility and appeal.
- Processed sales transactions accurately and efficiently at the register.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Front Desk Receptionist
Four season At Historic Virginia
Dumfries
01.2019 - 02.2021
- Greeted guests warmly upon arrival at the historic hotel.
- Managed phone inquiries and directed calls to appropriate departments.
- Scheduled reservations and maintained accurate guest records in the system.
- Assisted guests with check-in and check-out procedures efficiently.
- Handled guest complaints professionally and escalated issues as necessary.
- Maintained a clean and organized front desk area to enhance guest experience.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Managed company calendar and scheduled events.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Sales Associate
Oshkosh
Woodbridge
08.2018 - 01.2019
- Assisted customers in selecting products that meet their needs.
- Maintained store displays to enhance product visibility and appeal.
- Processed sales transactions accurately and efficiently at the register.
- Provided product knowledge to customers, improving their purchasing decisions.
- Organized inventory and restocked shelves to prevent product shortages.
- Handled customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Science - Medical Assistant
Stratford University
Woodbridge , VA 10.2018 - 05.2021
Skills
- Patient education
- Digital x-ray technology
- Treatment planning
- Dental software management
- Appointment scheduling
- Attention to detail
- Chairside assistance
- Treatment room breakdown
- Patient services
- Time management
- Scheduling
- Customer service
- Active listening
- Call escalation
Languages
Spanish
Limited
Certification
- CPR certification
- X-ray certification
Timeline
Dental Assistant
Aventura Dental
11.2024 - 08.2025
Dental Assistant
Grant Family Dentistry
02.2024 - 09.2024
Dental Assistant
O family Dentistry
11.2022 - 12.2022
Dental Assistant
I Dental
06.2021 - 06.2022
Sales Associate
Papayaclothing
01.2020 - 10.2021
Front Desk Receptionist
Four season At Historic Virginia
01.2019 - 02.2021
Associate of Science - Medical Assistant
Stratford University
10.2018 - 05.2021
Sales Associate
Oshkosh
08.2018 - 01.2019