Sharon Hanes
Marietta,OH
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
16
16
years of professional experience
Work History
General Manager
Smitty’s Pizza
Marietta , OH
11.2008 - Current
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with local health department regulations regarding food safety standards.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Administered employee discipline through verbal and written warnings.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Education
ServSafe Certification - Managers Certification
ServSafe
Marietta, OH06-2022
High School Diploma -
Open Door Baptist Christian Academy
Marietta, OH05-1985
Skills
- Budgeting and cost control
- Multi-site operations
- Staff training
- Management
- Customer relationship management
- Forecasting and scheduling
- Inventory management
- Operations management
- Health and safety compliance
- Advertising and marketing
Timeline
General Manager
Smitty’s Pizza
11.2008 - Current
ServSafe Certification - Managers Certification
ServSafe
High School Diploma -
Open Door Baptist Christian Academy