SHARON IDOWU
Woodbury,MN
Summary
Human services professional with extensive experience supporting children, youth, and families impacted by Severe and Persistent Mental Illness (SPMI). Skilled in intake and eligibility, care planning, service coordination, documentation, and cross-system collaboration. Over a decade of experience navigating MMIS, MAXIS, SSIS, and DHS requirements for billing, insurance verification, and waiver services. Known for building trusting relationships, delivering trauma-informed support, and coordinating multi-agency services that improve stability, safety, and long-term outcomes.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Coordinator, Flipside Program
St. Paul Public Schools
St. Paul, MN
01.2023 - Current
- Coordinate after-school programming that supports student engagement, attendance, and social-emotional development.
- Build relationships with students and families to strengthen participation and address barriers such as transportation, attendance, and community concerns.
- Collaborate with school staff, mental health providers, and community partners to ensure continuity of support.
- Document program activities, student progress, and family communication for grant compliance and reporting.
Housing Stabilization Case Manager
Opportunity Community Services
Oakdale, MN
01.2021 - 01.2022
- Conducted housing needs assessments and intake evaluations for adults and families experiencing instability.
- Determined eligibility and coordinated safe, stable housing with landlords, shelters, and service providers.
- Utilized MMIS and MAXIS for insurance verification, billing, and service authorization.
- Supported clients through housing search, service navigation, and stabilization planning.
- Trained and evaluated new Housing Stabilization employees.
CADI Waiver Case Manager
ACCORD Nonprofit
St. Paul, MN
01.2019 - 01.2021
- Managed a caseload of 40–50 CADI waiver clients with complex medical, mental health, and independent living needs.
- Developed service agreements, completed referrals, and documented case activities in compliance with DHS standards.
- Coordinated and monitored services through regular client contact and interdisciplinary collaboration.
- Evaluated service effectiveness and ensured alignment with client goals and person-centered planning.
- Extensive use of MMIS and MAXIS for insurance verification and billing.
Children’s Mental Health Case Manager
Thad Wilderson & Associates
St. Paul, MN
01.2006 - 01.2018
- Provided Rule 29 case management for youth ages 8–16 in home, clinic, and school settings.
- Conducted needs assessments and developed comprehensive service plans addressing mental health, behavioral, and academic concerns.
- Delivered behavioral interventions and collaborated with school IEP teams to support student success.
- Administered SDQ and CASH assessments; documented results in SSIS.
- Built wraparound teams with families, therapists, school staff, and community providers to ensure coordinated care.
Skills Worker
Metro Social Services
St. Paul, MN
01.2004 - 01.2006
- Supported youth ages 6–18 with mental health needs identified in treatment plans.
- Addressed self-esteem, truancy, and behavioral concerns through targeted interventions.
- Collaborated with teachers and mental health providers to reinforce treatment goals.
Teaching Assistant
St. Paul Public Schools
St. Paul, MN
01.1995 - 01.2000
- Developed assignments for students with special needs.
- Assisted with IEP development and implementation.
Education
B.A. - School of Professional Studies
Metropolitan State University
St. Paul, MNSkills
- SPMI Case Management
- CADI Waiver
- Housing Stabilization
- Intake & Eligibility
- Needs Assessment
- Service Navigation
- Care Planning
- Crisis Support
- Wraparound Coordination
- Documentation
- Progress Notes
- SSIS
- Service Agreements
- Family Engagement
- School Collaboration
- Provider Communication
- MMIS
- MAXIS
- Microsoft Office
- Adobe Acrobat
- Rule 29
- Rule 79
Certification
- Certified Mental Health Rule 79 Case Manager, Coordination Services
- Management Skills
- Documentation Training, 20,000+ hours supporting children with SPMI
Timeline
Coordinator, Flipside Program
St. Paul Public Schools
01.2023 - Current
Housing Stabilization Case Manager
Opportunity Community Services
01.2021 - 01.2022
CADI Waiver Case Manager
ACCORD Nonprofit
01.2019 - 01.2021
Children’s Mental Health Case Manager
Thad Wilderson & Associates
01.2006 - 01.2018
Skills Worker
Metro Social Services
01.2004 - 01.2006
Teaching Assistant
St. Paul Public Schools
01.1995 - 01.2000
B.A. - School of Professional Studies
Metropolitan State University