Sharon Jackson
Jonesboro,Georgia
Summary
Dynamic Behavior Specialist with over 7 years of experience in behavior therapy and crisis counseling, recognized for implementing innovative strategies and interventions that significantly enhance patient outcomes. Expertise in problem-solving, critical thinking, and data analysis ensures precise documentation and the development of effective treatment plans. A strong commitment to advancing community health responses drives efforts to establish new standards in behavioral care through visionary leadership and collaborative practices. Passionate about fostering positive change and improving the quality of life for individuals in need.
Overview
8
8
years of professional experience
Work History
Crisis CounselorII
Volunteers of American Western Washington
04.2025 - Current
- • • Crisis Intervention:
Provide immediate emotional support and crisis intervention to individuals experiencing mental health crises, suicidal thoughts, or other forms of distress. - • • Risk Assessment:
Assess callers' risk of suicidal or homicidal ideation to determine the appropriate level of support. - • • Safety Planning:
Develop and implement crisis safety plans with callers to ensure their immediate and ongoing safety. - • • Resource Referral:
Utilize resource databases to provide information and referrals for mental health and substance use services. - • • De-escalation:
Employ de-escalation techniques to help callers manage intense emotions and reduce immediate risk. - • • Collaboration:
Coordinate with local mental health crisis teams, emergency services, or 911 when callers are at imminent risk.
Crisis Counselor/Care Consultant
Integrated Health Resources
03.2021 - 04.2025
- Provide guidance to professionals in the mental health field, hospitals, jails and police departments on best practices with individuals needing help getting into a mental health facility by determining if the client is a 1013/2013.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Implemented evidence-based counseling techniques to assist clients in identifying triggers for their crises and developing healthy coping strategies moving forward.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Registered Behavior Therapist (Fellow)
Hopebridge Autism Center
12.2019 - 10.2020
- Revolutionized behavioral interventions at Hopebridge Autism Center
- Implemented scientifically validated techniques
- Successfully replaced disruptive behaviors with socially acceptable ones
- Achieved significant results through effective communication
- Eager to learn and adapt quickly, committed to delivering high-quality results.
- Enhanced patient outcomes by tailoring interventions to individual needs at Hopebridge.
- Utilized data-driven approaches to improve behavioral therapy effectiveness.
- Pioneered innovative behavior modification strategies that set new care standards.
- Fostered a supportive environment, enhancing patient comfort and cooperation during sessions.
- Monitored and recorded behavioral changes meticulously, ensuring accurate progress tracking.
Behavior Therapist
Innovative Behavior Options
12.2017 - 11.2019
- Implemented ABA therapy for children with autism
- Innovatively engaged students in academic activities
- Maintained precise data and documentation
- Conducted parent training sessions
- Addressed inappropriate behaviors with scientifically-backed techniques
- Enhanced ABA therapy effectiveness by refining data analysis processes.
- Boosted learning outcomes by tailoring educational strategies for diverse needs.
- Developed unique behavioral interventions that reduced disruptions by 30%.
- Strengthened family involvement through compassionate and informative coaching sessions.
- Systematically evaluated therapy impacts, ensuring continuous improvement in treatment plans.
- Refined ABA therapy techniques to optimize learning and behavioral outcomes.
Education
Master of Science - Applied Behavior Analysis
The Chicago School of Professional Psychology
Chicago, Il08.2019
Bachelors of Science - Psychology
Georgia State University
Atlanta, GA01.2017
Skills
- Essential Skills and Qualities:
- Active Listening & Communication:
Exceptional active listening and communication skills to build rapport, understand caller needs, and convey information clearly and compassionately - Empathy and Professionalism:
Demonstrate a courteous, empathic, and professional demeanor in all interactions - Problem-Solving:
Strong problem-solving and information-gathering skills to facilitate resolution of client inquiries
- Adaptability:
Ability to adapt to varying and evolving situations and individuals - Technology Proficiency:
Ability to utilize telephone, SMS texting, and web chat platforms to interact with clients - Knowledge of Resources:
Familiarity with local community resources for mental health and substance use services
Timeline
Crisis CounselorII
Volunteers of American Western Washington
04.2025 - Current
Crisis Counselor/Care Consultant
Integrated Health Resources
03.2021 - 04.2025
Registered Behavior Therapist (Fellow)
Hopebridge Autism Center
12.2019 - 10.2020
Behavior Therapist
Innovative Behavior Options
12.2017 - 11.2019
Bachelors of Science - Psychology
Georgia State University
Master of Science - Applied Behavior Analysis
The Chicago School of Professional Psychology
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