Sharon Kay Jeffries: I am a Frontline Customer Service representative.I am also a Mental Health therapist, I'm highly educated and skilled, recommended for suicide awareness, suicide prevention, and the ability to communicate and encourage positive influence in an individual's life. I've learned to make a difference in others lives. I have Wonderful Customer Service skills, and wonderful bedside manners. I've always had the ability to be able to help and assist patience with mental health ideation and also assist with the ability to help in emergencies and recovery from trauma and other unfortunate circumstances of life.