Summary
Overview
Work History
Education
Skills
Writing, Reading, Animals, Volunteering with schools, senior citizens and animal rescues
Timeline
Sharon J. Hetrick

Sharon J. Hetrick

Simi Valley,CA

Summary

Accomplished Real Estate Principle Owner-Broker with a proven track record of enhancing customer satisfaction and streamlining operations for efficiency. Excelled in small business operations and customer relations, significantly increasing revenue by targeting new markets. Skilled in relationship building and strategic planning, adept at navigating challenging economic conditions. Articulate, forward-thinking and resourceful in meeting unique needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience

Work History

Real Estate Principle Owner-Broker

Self Employed
06.1990 - Current
  • Managed day-to-day business operations. (calls, emails, social media)
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated industry competition regularly to maintain competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Education

Certification Program in Creative Writing - Writing

University of California - Los Angeles, Los Angeles, CA
12.2005

Real Estate Broker With Specialized Certificates - Real Estate - Residential, Commercial, New Home

National Association of Realtors, California
06.1990

100% Closing Ratio with foreclosure Avoidance (Bank of America, Wells Fargo and Chase Bank)


Specialize in Senior Citizen Home Relocation and Care


Specialize in Luxury Home Purchase and Sales


Specialize in New Home Development


The first out of 180 Brokers to be trained in Artificial Intelligence


Always willing to Learn and Master new Tools to help Clients and Customers



Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Goal and solutions oriented

Writing, Reading, Animals, Volunteering with schools, senior citizens and animal rescues

My passion is the written word. I enjoy the magic that comes to life on a page - the imagination freed.  Much of my down time, away from work is spent helping Teenagers with life challenges and offering support on future goals. I find inspiration in helping Senior Citizens; taking them to Dr. Appointments, Classes or just sitting and talking about their life. There is so  much to learn from Mature People. Lastly, I love animals. I have two rescue horses, 2 dogs, a snake and a dragon. I volunteer with So. California Pit Bull Rescue and help rehabilitate and home abused-misunderstood dogs. 

Timeline

Real Estate Principle Owner-Broker - Self Employed
06.1990 - Current
University of California - Los Angeles - Certification Program in Creative Writing , Writing
National Association of Realtors - Real Estate Broker With Specialized Certificates , Real Estate - Residential, Commercial, New Home

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Sharon J. Hetrick