Summary

Overview

Work History

Education

Skills

Timeline

Sharon Johnston

Cincinnati,OH

Summary

Seasoned Route Supervisor recognized for high productivity levels and efficient task completion. Possess specialized skills in route optimization, team leadership, and operational management. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive team dynamics.

Overview

21

21

years of professional experience

Work History

Route Supervisor

Rumpke Recycling

Cincinnati, OH

05.2004 - Current

Organized weekly meetings with drivers to review curb side route pick up, discuss changes in policy or procedure, provide feedback on job performance and address any other issues that may arise.
Responded quickly to emergency situations such as breakdowns or accidents providing support until resolution is achieved.
Trained new employees in safe operation of vehicles, customer service protocols and company policies.
Monitored route performance, identified areas for improvement and provided guidance to drivers on proper techniques for efficient service.
Conducted daily safety inspections of vehicles and equipment to ensure compliance with applicable regulations.
Reviewed incident reports submitted by drivers for accuracy and completeness prior to submitting them to management for review.
Completed routine service calls to resolve customers' issues and maximize satisfaction.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Aiken High School

Cincinnati, OH

05-1985

Skills

Staff scheduling
Weather awareness
Route planning expertise

Incident reporting
Vehicle maintenance
GPS navigation

Timeline

Route Supervisor

Rumpke Recycling

05.2004 - Current

High School Diploma -

Aiken High School