Sharon Jones
Thomasville,Ga
Summary
Results-driven transportation professional with strong track record in driving efficiency and ensuring passenger safety. Adept at maintaining schedules and providing top-notch customer service, contributing to overall operational success. Known for strong team collaboration and adaptability in dynamic environments, with key skills in route planning and problem-solving.
Overview
19
19
years of professional experience
Work History
Transit Driver
Thomas County Board Of Commissioners
06.2006 - 08.2025
- Requires the ability to compare and/or judge the readily observable, functional, or data, people or thing
- Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments and/or directions from superiors.
- Requires the ability to read a variety of work orders, simple forms, etc. Requires ability to prepare forms and reports using prescribed formats. Requires the ability to speak to people with poise, voice control and confidence.
- Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic: to deal with problems involving several concrete variables in or from standardized situations.
- Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English.
- Requires the ability to utilize formulas; to add and subtract; multiply and divide.
- Communicate with a central dispatcher via radio or phone to report accidents, disruptions, delays, or other issues.
- Operated transit vehicles safely and efficiently across designated routes.
- Enhanced transit safety by conducting thorough pre-trip vehicle inspections and addressing any maintenance issues.
- Trained new drivers on safety protocols and efficient driving practices.
- Conducted regular vehicle inspections to maintain operational readiness.
- Provided exceptional customer service by addressing passenger inquiries and concerns.
- Assisted passengers with special needs, ensuring their comfort and accessibility during transit.
- Reduced conflicts on board by enforcing transit rules and regulations, promoting a positive environment for all passengers.
- Aided in emergency situations by remaining calm under pressure, following established protocols, and coordinating with first responders as needed.
- Accepted and processed fares.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Diffused potential passenger disputes with fairness and professionalism.
- Calculated and collected fares from passengers.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Developed and maintained positive relationships with passengers and other drivers.
Education
Diploma -
Thomasville High School
Thomasville, GA06-1990
Skills
- Dynamic Transit Driver/Customer Services with a track record of success at the Thomas County Board of Commissioners as a Transit Driver I have more than 19 years of experience serving the Thomas County community Operating the vehicle, collecting fares, offering information to customers, doing pre-trip vehicle inspections, assisting disabled passengers, keeping the vehicle clean, and communicating with dispatchers during accidents or delays are all important roles
- Traffic laws compliance
- Patience and tolerance
- Defensive driving
- Customer relations skills
- Teamwork
- Bus cleaning
- Dependable and trustworthy
- Attention to detail
- Critical thinking
- Strong working relationships
- Cash handling
Awards
2006-2011 Thomas County Board of Commissioner - Appreciation for 5 Year of Service Dedicated Service, 2006-2016 Thomas County Board of Commissioner - Appreciation for 10 Year of Service Dedicated Service, 2006-2021 Thomas County Board of Commissioner - Appreciation for 15 Year of Service Dedicated Service
Timeline
Transit Driver
Thomas County Board Of Commissioners
06.2006 - 08.2025
Diploma -
Thomasville High School