Sharon Kay Jones

Dedicated and results-oriented leader and program manager with 30 years of expertise working within the federal sector. Strong analytic skills, exceptional communication abilities with a proven track record of spearheading core business process improvement; managing large-scale end-to-end projects; managing management programs; updating and developing policy and standard operating procedure as well as building and leading highly skilled teams. Eager to utilize my expertise in support of organizational strategic goals and objectives and deliver quality work.

• Certified Federal Acquisition Certification (FAC) Contracting Officer’s Representative (COR), Level II, 2015
• Facilitator Workshop Training and Total Quality Management (TQM) Training
• MS Office Suite (Word, Excel, Power point, Outlook), SharePoint, MS Teams, MS Project, MS Visio
• OneNote, Power BI Training
• Customer Service training
• Management Analysis Courses, Data Analysis Methods
• Leadership Training, Team Building Workshops
• Project Management Training
• Franklin Covey Leadership Series Training
• Resource Management Training (Budgeting, financial and manpower)

• Strategic Planning & Execution
• Business Process Improvement
• Project Management
• Program Management
• Critical Thinking & Problem Solving
• Advanced Management Review and Analysis
• Budgeting and Resource Management
• Interpersonal skills
• Proven Effective Leadership skills
• Personnel Management
• Organizational Planning & Dev
• Customer Service & Support
• Contract Requirements Dev & Admin
• DOD, DOJ and VA Governance & Policy
• Team Building & Collaboration
• Excellent communication skills

• Red Gate Group LLC, 4795 Meadow Wood Lane, Suite 135, W. Chantilly, VA, 20151, SENIOR PROGRAM ANALYST, 11/01/20, 09/30/23, Contractor providing consultation, management and program analysis, business process improvement, policy and standard operating procedure (SOP) review and development as well as support to the Veterans Affairs (VA), Veterans Health Administration (VHA), Integrated Veterans Care (IVC), Contract Management and Performance (CMP) Directorate., Supported the Contracting Officer’s Representatives (CORs) and Program Managers in their day-to-day operations of managing multiple healthcare contracts to ensure contractors deliver high-quality, accessible and integrated healthcare to Veterans., Implemented and maintained document repositories in MS Teams and SharePoint for CORs and Leadership., Initiated, collaborated, facilitated and documented highly visible end-to-end project on complex financial contract requirements., Developed an extensive Onboarding SOP for new CORs., Initiated and developed documents in support of the COR Deliverables Team., Conducted an end-to-end management analysis project on the healthcare invoice process., Solely responsible for managing, maintaining, monitoring and enhancing the flow of healthcare invoice payments., Reviewed, updated and developed healthcare policies and SOPs., Created, maintained and monitored Action Trackers for Teams., Conducted annual data cleansing and analysis on Deliverables tracker.
• Federal Bureau of Investigation (FBI), Headquarters, Washington, DC, SENIOR MANAGEMENT & PROGRAM ANALYST, 08/01/09, 02/28/17, Program Manager for more than 1500 FBI Real Property assets within the US., Team Lead for the management of an Enterprise Resource Planning (EPR) database system., Program Manager and Subject Matter Expert (SME) for all FBI Facilities Management Programs., Assigned as the Section Policy Liaison for facility engineering management., Conducted gap analyses, developed business rules and performance metrics., Trained end users on the system of record., Team Lead for the Data Management Team., Appointed as Chairperson of the Source Selection Evaluation Board (SSEB)., Appointed as a Contracting Officer’s Representative., Spearheaded a comprehensive project to develop a plan, setup e-files.
• Department of Army, Joint Base Myer/Henderson Hall, Directorate of Public Works, Fort Myer, VA, SUPERVISORY MANAGEMENT ANALYST, 09/01/95, 08/31/09, Managed all facility engineering management programs., Submitted leadership approved fiscal year directorate budget requirements., Maintained the Directorate’s financial fiscal year Work Plan (AWP)., Managed and maintained the organization’s Information systems., Established performance metrics to exceed deadlines., Managed, monitored, evaluated and improved the organization’s work management system., Initiated and developed a Facilities Engineering Training Plan and SOP., Appointed as Chairperson of the Source Selection Evaluation Board (SSEB)., Appointed by the Garrison Commander to facilitate the Total Quality Management (TQM) initiative.