Sharon Kelly
Charlotte,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Counseling position.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Med Tech
Saber Healthcare
03.2023 - Current
- Administered medications to residents according to physician orders and facility protocols.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in maintaining accurate medication records, ensuring compliance with regulations.
- Educated residents on medication usage and potential side effects effectively.
- Collaborated with healthcare team to optimize resident care plans and medication management.
- Trained new staff on medication administration procedures and safety protocols.
- Conducted regular inventory checks of medications, minimizing discrepancies and waste.
Child Support Specialist
Child Support Enforcement Division
08.2021 - 02.2023
- Managed child support case files to ensure compliance with state regulations.
- Reviewed and analyzed financial data to determine accurate support obligations.
- Facilitated communication between custodial and non-custodial parents to resolve disputes.
- Coordinated with legal teams to prepare documentation for court proceedings.
- Monitored payment arrangements, ensuring timely collections and disbursements of funds.
- Enhanced child support enforcement by conducting thorough case investigations and analysis.
- Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
Youth Counselor
Boys and Girls Club Charlotte
08.2020 - 08.2021
- Facilitated group activities promoting teamwork and social skills among youth participants.
- Developed individualized support plans addressing behavioral and emotional needs of at-risk youth.
- Mentored junior staff, enhancing their counseling techniques and engagement strategies with participants.
- Implemented conflict resolution strategies, fostering a safe and inclusive environment for all members.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Disability Support Worker
Total Care And Concern
03.2015 - 07.2021
- Provided personalized care and support to individuals with disabilities, ensuring their comfort and safety.
- Assisted in implementing individualized support plans, promoting clients' independence and well-being.
- Facilitated communication between clients and healthcare professionals, enhancing service delivery and coordination.
- Monitored clients' progress and reported changes to the care team, ensuring timely response to needs.
- Developed engaging activities tailored to clients' interests, fostering social interaction and skill development.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Education
Master of Science - Mental Health Counseling
Walden University
Minneapolis, MN05-2027
Bachelor of Arts - Criminology
Johnson C. Smith University
Charlotte, NC05-2022
Skills
- Tactful communication
- Verbal and written communication
- Self-care strategies
- Youth mentoring
- Youth supervision
- Youth advocacy
- Life skills training
- Behavior management
- Program coordination
- Rapport building
- Program planning
- Mental health support
- Crisis intervention
- Counseling best practices
- Empathy development
- Positive reinforcement
Timeline
Med Tech
Saber Healthcare
03.2023 - Current
Child Support Specialist
Child Support Enforcement Division
08.2021 - 02.2023
Youth Counselor
Boys and Girls Club Charlotte
08.2020 - 08.2021
Disability Support Worker
Total Care And Concern
03.2015 - 07.2021
Master of Science - Mental Health Counseling
Walden University
Bachelor of Arts - Criminology
Johnson C. Smith University