Sharon Kroneberg

I was responsible for interacting with the residents & guests and greeting new guests and families. I was also a team leader with in the kitchen.

• Fostered community relationships to improve resident satisfaction through interacting and socializing.
• Provided for peaceful and safe tenant relations through complaint management and conflict resolution.

I was the owner of a residential cleaning business.

I had 10 employees who worked for me. My responsibilities were to generate new clients, retain clients, training staff, payroll, and day to day operations. My business consisted of cleaning my clients homes, organizing their homes and maintaining good relations with my staff and clients.

• Monitored and replenished display inventory and restructured according to available stock.
• Developed merchandising strategy to efficiently move overstock.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.

• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Developed recruiting strategies to identify qualified candidates and build network.
• Evaluated strengths and weaknesses of candidates through effective screening processes.

• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.
• Scheduled and confirmed appointments and meetings for senior management team.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Resolved customer problems and complaints.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Corresponded with clients through email, telephone or postal mail.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
• Kept reception area clean and neat to give visitors positive first impression.