Dollar Tree Assistant Manager II
Open To Work
Deirdre Larson
Multiple Property Management Companies
Palm Springs,CA
Work Preference
Overview
Senior Property Manager/AP Assistant/ Resident Relations Manager. Directed property management initiatives across multifamily communities, driving occupancy rates and controlling operational costs.,Oversaw comprehensive budget management to ensure fiscal responsibility and adherence to regulatory standards.,Cultivated strong resident relationships to promote satisfaction and retention within communities.
19+
Years of experience
Work History
12.2012 - 08.202411 Years 8 Months
Community Property Manager Orchard Park Apartments
Multiple Property Management Companies | Riverside, CA
- December 30, 2012-June 2013: Allen Properties (Property was sold and new owner changed management companies)
- June 2013-September 2014: Full Spectrum Management (Owner changed management companies)
- September 2014- January 2016: Affinity Property Management (Owner changed management companies)
- January 29, 2016-Present: Wonder Dog Management Company
- Community Propery Manager 2013-2016
- Senior Property Manager: 2016-2023
- Position was created Resident Relations Specialist Manager, cross trained in. Accounting June 2023-October 2023
- Accounts Payable Assistant October 2023-August 16, 2024 position was eliminated
- Managed property maintenance tasks for a well-kept, visually appealing community.
- Conducted thorough property inspections to maintain safety standards and identify necessary repairs.
- Implemented preventative maintenance programs to reduce repair costs over time while prolonging the life of property assets.
- Increased lease renewals with proactive communication and timely resolution of tenant issues.
- Created detailed budgets that accurately projected income and expenses for the property – enabling informed decision-making on financial matters.
- Provided top-notch customer service to residents, resolving disputes fairly and maintaining a harmonious living environment.
- Facilitated open communication among residents through newsletters, meetings, and social media channels – strengthening community ties.
- Coordinated move-ins/move-outs efficiently for minimal vacancy periods – maximizing rental income potential.
- Collaborated with local authorities to address neighborhood concerns and uphold positive relations between the property management team and surrounding community members.
- Negotiated favorable contracts with vendors, resulting in cost savings for the community.
- Maintained an up-to-date knowledge of industry trends – applying innovative practices in property management where applicable.
- Ensured compliance with all federal, state, and local housing regulations for a legally compliant property management operation.
- Improved tenant satisfaction by addressing concerns promptly and implementing community-wide improvements.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
07.2005 - 01.20115 Years 6 Months
Community Manager
Anza Management | Newport Beach, CA
- Collaborated with local authorities to address neighborhood concerns and uphold positive relations between the property management team and surrounding community members.
- Collaborated with cross-functional team, optimizing marketing initiatives that supported community growth.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Managed property maintenance tasks for a well-kept, visually appealing community.
- Conducted thorough property inspections to maintain safety standards and identify necessary repairs.
- Implemented preventative maintenance programs to reduce repair costs over time while prolonging the life of property assets.
- Increased lease renewals with proactive communication and timely resolution of tenant issues.
- Created detailed budgets that accurately projected income and expenses for the property – enabling informed decision-making on financial matters.
- Provided top-notch customer service to residents, resolving disputes fairly and maintaining a harmonious living environment.
- Facilitated open communication among residents through newsletters, meetings, and social media channels – strengthening community ties.
- Coordinated move-ins/move-outs efficiently for minimal vacancy periods – maximizing rental income potential.
- Negotiated favorable contracts with vendors, resulting in cost savings for the community.
- Maintained an up-to-date knowledge of industry trends – applying innovative practices in property management where applicable.
- Ensured compliance with all federal, state, and local housing regulations for a legally compliant property management operation.
- Improved tenant satisfaction by addressing concerns promptly and implementing community-wide improvements.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
Skills
Additional Information
My extensive experience in property management from 1996-2024 has given me the tools needed to sustain and maintain budgets, occupancy, A/P, A/R, vendor relationships, supervisory relationships with clients, tenants, property owners and the general public. I have supervised a staff of 8 employees.
Trained new staff and implemented new procedures and protocols. Fair housing training, crime free training, multiple software and services for all staff members, payroll. Yardi, Rent Roll, AppFolio, RealPage.
Microsoft Office
Word
Excel
Google Drive
Teams
Management Team for Google
Software
Appfolio
Rent Roll
Yardi
Microsoft Office
Excel
Google Calendar
Zoom
Adobe
Microsoft Word
Outlook
M365 CoPilot
Timeline
Community Property Manager Orchard Park Apartments
Multiple Property Management Companies
12.2012 - 08.2024Read more
Community Manager
Anza Management
07.2005 - 01.2011Read more