Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Volunteer Experience
References
Timeline
Generic

Sharon-Lee Skelly

Henderson,NV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Certified Pharmacy Technician/CVS Retail Associate

CVS Pharmacy
11.2020 - Current
  • Cross-Trained Retail Associate and Certified Pharmacy Technician in Nevada
  • Resolves third-party billing, computer system and customer service issues.
  • Manages opening and closing duties for pharmacy.
  • Coordinated verification and filling of more than 600 daily prescriptions in high-volume Retail pharmacy environment.
  • Assists with customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assists in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Responsible for RTS (return to stock) for medications, COVID-testing, and vaccinations.

Assistant Baker

Sweet Epiphany Desserts
08.2017 - Current
  • Also assists with prep and design of customized desserts.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Coordinated food deliveries to guarantee timely arrival of supplies.

Smith’s Associate/Barista Trainer

Starbucks #354
06.2019 - 04.2021
  • Certified Barista and Barista Trainer.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Maintained a clean and organized workspace with weekly deep-cleaning and daily sanitization for optimal productivity and safety.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

Grand Canyon University
Phoenix, AZ
03.2024

College of Southern Nevada
Henderson, NV
08.2023

University of Nevada Las Vegas
Las Vegas, NV
06.2020

Chaparral High School
Las Vegas, NV
05.2019

Skills

  • Microsoft 365 (Excel, Powerpoint, Word)
  • Certified Pharmacy Technician Vaccinator
  • Data Entry
  • Inventory Management
  • Pharmacy Law Compliance
  • Medicare and Medicaid process
  • Prescription Filling
  • Insurance Billing
  • Confidentiality and HIPAA Regulation
  • Attention to Detail
  • Customer Service and Relationship Building
  • Flexible and Adaptable

Accomplishments

  • Fulfillment Fund Scholarship
  • Nevada Millenium Scholarship
  • Advanced Honors Recognition, Chaparral High School
  • High Honors Award, Chaparral High School
  • TRIO Scholar
  • National Society of High School Scholars Scholar
  • Fulfillment Fund Scholar

Awards

  • Nevada Millennium Scholarship, 08/01/19
  • Advanced Honors Recognition, Chaparral High School, 08/01/15 - 05/01/19
  • High Honors Award, Chaparral High School, 08/01/15 - 05/01/19
  • Fulfillment Fund Scholarship, 04/01/19
  • TRIO Scholar, 08/01/18 - Present
  • National Society of High School Scholars, 08/01/17 - Present
  • Fulfillment Fund Scholar, 08/01/17 - Present
  • State MESA Competition 3rd Place Overall, 1st Place Creativity Building Bridges Competition, 04/01/15
  • Regional MESA Competition, 1st Place Overall Building Bridges Competition, 12/01/15

Volunteer Experience

  • UNLV: Project Transforming Tomorrow, Las Vegas, NV, 12/01/17, 05/01/18, Collaborated with UNLV students on a college-bound project to influence individuals to pursue career pathways.
  • Ronald McDonald’s House Charities of Greater Las Vegas, Las Vegas, NV, 12/01/18, I assisted in assorting lunches in a Ronald McDonald program for children in need.

References

Available upon request

Timeline

Certified Pharmacy Technician/CVS Retail Associate

CVS Pharmacy
11.2020 - Current

Smith’s Associate/Barista Trainer

Starbucks #354
06.2019 - 04.2021

Assistant Baker

Sweet Epiphany Desserts
08.2017 - Current

Grand Canyon University

College of Southern Nevada

University of Nevada Las Vegas

Chaparral High School

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