Sharon Lee Sherman
Chattanooga,TN
Summary
Detail-oriented project coordinator with extensive experience in operations and procurement. Specializes in scheduling, resource management, and quality assurance, fostering strong vendor relationships to improve project delivery and operational success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Operations Project Coordinator
Johnston Enterprises
Hixson, TN
08.2022 - Current
- Assigned projects to appropriate construction vendors, ensuring alignment with project timelines.
- Coordinate with construction vendors and clients the necessary scheduling for completion of projects.
- Reviewed vendor assessments, photos, and work completion details for submission to Senior Construction Managers, streamlining project close-out processes.
- Review any projects still in progress, communicating with client when project will be completed.
- Procured materials and equipment, ensured timely delivery to site.
- Prepared PowerPoint and Excel spreadsheets of work orders for traveling crews, facilitating clear communication and operational efficiency.
- Update all software (Salesforce, Service Channel and Access) and all files to current status of projects.
Operation/Procurement Officer
Steelworks Supply
Hendersonville, TN
10.2021 - 08.2022
- Oversee 10 employees in the fabrication department consisting of welding, CNC and plasma cutting of carbon steel and aluminum.
- Developed and maintained company policies, monitored compliance, and oversaw projects and budgets to ensure operational alignment.
- Authorized and modified work orders to ensure alignment between sales and production requirements.
- Managed inventory levels to support efficient operations and prevent shortages.
- Established and nurtured vendor relationships, negotiating pricing for resale or fabrication use to support business objectives.
- Oversee shipping and receiving services for accuracy.
- Oversee quality assurance of raw material from vendors.
- Oversaw quality assurance processes for raw materials and finished products, ensuring adherence to standards.
Production Lead Supervisor
Jarvis Sign Company
Nashville-Davidson, TN
04.2017 - 09.2021
- Managed production flow of vinyl department, verifying all materials and substrates adhered to quality assurance standards.
- Ensured finished products met company quality standards, documenting with photos to confirm customer satisfaction.
- Collaborated with customer service and design team to develop custom signage solutions tailored to client specifications.
- Verified and conducted quality checks on piece counts against proofs from all departments.
- Communicated with all departments to coordinate jobs in process and discuss upcoming projects.
- Fabrication of architectural exterior signage and wayfinding signage, working with sintra, acrylic, aluminum and steel.
- Plotted, weeded, and laid vinyl on various substrates to prepare for signage production.
- Prepared and dispatched packages through UPS, FedEx, or common carriers for efficient shipping.
- Resigned from role because of ongoing conflicts with QA personnel.
Production Supervisor/Manager/Coordinator
Signcraft USA
Nashville, TN
08.2013 - 04.2017
- Manages the workflow and coordination of the production environment, including materials and equipment to meet production targets in an efficient manner, minimize defects, scrap, and overtime.
- Plans and coordinates department production schedules, production rates and capacity plans, processing methods and times.
- Monitored production processes, including sanding, boarding, tipping, screening, and assembly, adjusting schedules to maintain workflow.
- Leads communication of corrective action plans, resolutions, and quality results among the department.
- Secure timely availability of materials and supplies for effective production.
- Coordinated with all departments to ensure timely availability of materials and supplies for upcoming projects.
- Ensure finished product is of quality work.
- Guided new hires through onboarding, assisting with paperwork, break schedules, and equipment maintenance procedures.
- Coordinate installation of finished goods.
- Work closely with project managers in implementing ADA and wayfinding designs.
Project Lead/Sign Fabricator
Signcraft USA
Nashville, TN
08.2010 - 08.2013
- Led project teams to ensure timely completion of customer orders.
- Managed resource allocation to optimize workflow and maintain productivity.
- Coordinated cross-functional communication between departments for project alignment.
- Fabricated interior and exterior architectural signage, including ADA and way-finding solutions, enhancing accessibility and navigation.
- Prepared materials, coordinated painting, assembled components, and packed for shipment, ensuring quality control and timely delivery.
Load Coordinator
LANDSTAR TRANSPORTATION
Nashville, TN
01.2010 - 08.2010
- Coordinated freight schedules and managed load assignments for efficient transportation.
- Coordinated transport of equipment and supplies, ensuring timely and efficient delivery to support project needs.
- Communicated with drivers to ensure timely pickups and deliveries of shipments.
- Utilized logistics software to track shipments and update delivery statuses.
- Managed remote tasks from home office to ensure continuity of operations.
Freight Broker
Logistics MidAmerica, LLC
Nashville, TN
06.2007 - 01.2008
- Maintained broker accounts through ongoing communication to address customer needs.
- Supplied equipment for time-critical shipments across all 48 states, Mexico, and Canada.
- Completed routing and scheduling of shipments while monitoring equipment via carrier satellite programs.
- Resolved customer problems and complaints, enhancing overall customer satisfaction.
- Working with both Mexican and Canadian carriers and customs brokers.
- Experienced sales professional who is self-motivated with a committed work ethic and has strong leadership, accountability, and interpersonal skills.
- Company operations ceased due to financial constraints.
Operations Manager
Tennessee Triangle Trucking
Clarksville, TN
02.2003 - 01.2007
- Supervised daily operations of 10 drivers and 5 trucks leased to FedEx Custom Critical, ensuring efficient transportation and delivery.
- Finalized hiring of personnel and established training schedules for safety standards, conducting monthly training on log book usage and hazardous materials for Department of Defense compliance.
- Determined that necessary policies and processes were in place regarding the transportation program and developed, implemented and provided continuous improvement to ensure optimal performance is maintained.
- Managed driver paperwork and FedEx documentation to maintain accurate inventory and prevent shortages or damages.
- Implemented a Driver Incentive program to enhance productivity and morale among drivers.
- White Glove Division of FedEx required monthly scheduled maintenance of equipment, along with yearly maintenance.
- Company went out of business, owner sold trucks.
Broker Agent
Dedicated Logistical Services, Inc
Nashville, TN
10.1995 - 02.2003
- Managed accounts by building strong relationships with current and prospective clients.
- Cultivated new business; Rated loads for current and prospective clients.
- Arranged for freight transportation using the services of properly authorized carriers.
- Prepared bills of lading and other necessary paperwork on all freight moved.
- Reviewed credit limits and terms for clients and assisted in claims investigation and reporting.
- Resolved client conflicts and ensured customer satisfaction through follow-up communication.
- Pursued new career opportunities.
Terminal Manager (Satellite Office)
Walt's Drive-A-Way
Memphis, TN
05.1993 - 05.1995
- Established and implemented policies and processes to optimize transportation program operations.
- Managed day-to-day operations of the transportation program as an individual contributor through influence, collaboration and teamwork.
- Oversaw quality control for delivery accuracy and damage resolution, conducted detailed cost analysis, recommended new material handling methods, and updated safety guidelines to ensure peak performance while maintaining budget efficiency.
- Finalized all hiring for future personnel; proposal preparation and presentations for manufacturer and carrier.
- Handled sales and maintenance of equipment at the Memphis, TN terminal.
- Transitioned to family business to assist in operations.
Education
Education - BSE
University of Central Arkansas
Conway, AR05-1986
Education - AA
East Arkansas Community College
Forrest City, AR05-1984
Skills
- Project management
- Project Leadership
- Production Management
- Quality Control
- Supply Chain Management
- Procurement
- Freight Experience
- Process Improvement
- Fabrication
- Plasma Cutting
- Microsoft Office
- Excel
- Materials Handling
Certification
- OSHA 30, 05/11, Present
- AED Certification
- CPR Certification
- Scissor Lift Certification
References
- Marty Cooper, mcooper@onealsteel.com, 615-969-8886
- Mike Turpin, mike@jarvissigns.com, 615-405-8081
- Maricia Barlow, mbarlow@yahoo.com, 615-589-0729
Authorization
Authorized to work in the US for any employer
Timeline
Senior Operations Project Coordinator
Johnston Enterprises
08.2022 - Current
Operation/Procurement Officer
Steelworks Supply
10.2021 - 08.2022
Production Lead Supervisor
Jarvis Sign Company
04.2017 - 09.2021
Production Supervisor/Manager/Coordinator
Signcraft USA
08.2013 - 04.2017
Project Lead/Sign Fabricator
Signcraft USA
08.2010 - 08.2013
Load Coordinator
LANDSTAR TRANSPORTATION
01.2010 - 08.2010
Freight Broker
Logistics MidAmerica, LLC
06.2007 - 01.2008
Operations Manager
Tennessee Triangle Trucking
02.2003 - 01.2007
Broker Agent
Dedicated Logistical Services, Inc
10.1995 - 02.2003
Terminal Manager (Satellite Office)
Walt's Drive-A-Way
05.1993 - 05.1995
Education - BSE
University of Central Arkansas
Education - AA
East Arkansas Community College