SHARON-LEE SHERMAN
Johnston Enterprises
Chattanooga,TN
9
years of professional experience
Results-driven Senior Operations Project Coordinator experienced in managing high-volume projects and optimizing workflows in construction, procurement, and production operations. Achieved significant improvements by eliminating backlogs and enhancing inventory accuracy through effective vendor leadership and cross-functional communication. Focused on delivering timely project execution and fostering collaborative team dynamics to meet key milestones.
Work History
Senior Operations Project Coordinator
3 Years 9 Months- Leadership & Optimization: Monitored KPIs, onboarded and trained coordinators, prepared executive presentations, and implemented workflow improvements to minimize project backlogs.
- Project Execution: Coordinated 300+ construction projects end-to-end, assigning qualified vendors in Salesforce, aligning field teams, and managing client scheduling to ensure on-time delivery.
- Procurement & Operations: Tracked material orders and equipment deliveries while monitoring active jobs daily in Salesforce, Access, and Trello to resolve outstanding issues and secure client sign-offs.
- Preconstruction & Documentation: Reviewed architectural drawings to build scopes of work (SOWs), managed RFIs/RFAs, and verified project photos for accuracy and OSHA/billing compliance.
Operations / Procurement Officer
10 Months- Production Scheduling: Directed daily workflows for 25 welding, CNC machining, and plasma cutting teams, updating work orders in Airtable to align Sales and Production.
- Inventory & Quality Control: Launched 3-warehouse cycle-count program, conducted audits on incoming freight using handheld scanners, and performed QA checks on finished products before shipment.
- Compliance & Vendor Relations: Managed vendor relationships and maintained safety and quality documentation to ensure compliance with regulatory standards.
Production Lead Supervisor
4 Years 6 Months- Supervision & Scheduling: Balanced workloads across press, finishing, and vinyl cutting operations, ensuring on-time delivery for tight customer deadlines.
- QA & Logistics: Conducted quality-control checks against proofs/job specs and scheduled freight pickups, reducing risk of shipping damage through engineered protective packaging.
- Process Improvement: Trained staff on vinyl techniques and authored visual standard operating procedures (SOPs), enhancing consistency in finishing quality.
Education
Bachelors - Education
Associate of Art - Arts Education
Skills
Systems & Software: Salesforce
Trello
MS Access
Airtable
MS Office Suite
Service Channel
Operations & Supply Chain: Project coordination
Contract management
Procurement management
Compliance & Leadership: OSHA Standards
Blueprint Reading
SOP Development
Process Improvement
Technical Acumen
Workflow optimization
Decision-making
Innovative Strategies
Analytical Thinking
Resource Allocation
Timeline
Senior Operations Project Coordinator
Johnston Enterprises
08.2022 - 05.2026Read More
Operations / Procurement Officer
Steelworks Supply
10.2021 - 08.2022Read More
Production Lead Supervisor
Jarvis Sign Company
03.2017 - 09.2021Read More
East Arkansas Community College
Associate of Art from Arts Education
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University of Central Arkansas
Bachelors from Education
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