ShaRon Lewis
Memphis,Tennessee
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Future Professional Advisor
Paul Mitchell the School Memphis
Memphis, TN
10.2023 - Current
- Inspect that Learning Leaders effectively use all learning and coaching systems with Future Professionals.
- Manage Learning Leader classroom supplies, and equipment needs.
- Inspect that the school had the most current guides and materials.
- Lead weekly professional development classes
- Communicate with the Education Leader and School Director about team focuses and student progress.
- Review and adjust schedules to ensure alignment with technical curriculum and support future professional activities.
- Inspect and update on a regular basis all Future Professional educations files.
- Communicate with the Financial Aid Leader to game plan about future professionals who failed SAP reports.
- Oversee documentation of attendance and grading for theory examinations, ensuring accuracy and compliance with educational standards. Collaborate with theory specialists to enhance assessment processes and improve student outcomes.
- Motivate, coach, and game plan on school performance with unsatisfactory Future Professionals.
- Conduct the Adaptive-to-Creative and graduate exit interviews.
- Accountable for drop prevention.
School Director
Salon Qualified Career Center
08.2019 - 01.2023
- Conducted student exit interviews ensuring the files are complete and each student is entered into PSI for completion
- Monitored monthly budgets, payroll hours, invoicing, purchasing and clinic floor sales
- Created curriculum development and scheduling within the school
- Communicated with perspective students and lead the enrollment process
- Advised and coached the students on their required educational tasks, assignments needed for completion
- Ensured the school’s compliance with the state laws
- Facilitated new student and staff orientation
- Coached students on attendance, academics using monthly progress reports as a coaching tool
- Ensured compliance with health and safety regulations
- Managed student behavioral challenges and discipline in compliance with school policies
- Oversaw repairs and improvements to the facility
Director of Education-The Barber School and The Beauty School, School Director - The Beauty School
Memphis Institute of Barbering
08.2017 - 01.2019
- Conducted staff trainings with all educators
- Created, updated, and implemented the latest curriculum development within the schools
- Generated and followed up with admissions leads via marketing and gave tours along with enrollment process completion
- Advised the students on the required educational tasks and assignments needed for completion.
- Coached the students by creating academic game plans to follow for individual structure that promotes completion
- Facilitated new student and staff orientation ensuring they are informed on the institution policies as well as state requirements
- Conducted, coached, and filed staff performance evaluations on classroom management and clinic floor management
- Maintained educator files, required licenses, continuing education documents
- Ensured all student files were correct
- Recruited, interviewed and hired qualified educators
- Oversaw all attendance concerns with students by coaching, creating solutions to challenges resulting in raised attendance percentages
- Ensured the Admissions leader followed up with perspective students
- Supported and worked with the fellow management team and educators in student enrollment and scheduling
- Upheld and reinforced the company policies and procedures ensuring staff and students complied
- Managed and coached student behavioral challenges and discipline in compliance with school policies
- Worked with The Barber School director in educator placement and most effective daily flow for successful educational experience
- Downloaded with the School Owner about scheduling, admissions, start dates, leads, student attendance and academic concerns, education curriculum updates, educators evaluations, operations, and budgeting plans of implementation
- Operated as the liaison between the educators and student’s educational concerns
Educator/Career Success Coach
Salon Qualified Career Center
06.2014 - 01.2017
- Coached individuals on Career Success and Professional Development
- Prepared salon, and future salon professionals for Tennessee State Board licensure exams.
- Stayed current and up to date with the Tennessee Barber and Cosmetology State Board laws and regulations.
- Created training course schedule for classes.
Education Leader
Paul Mitchell the School Memphis
10.2013 - 05.2014
- Created and reviewed classroom and clinic floor schedules.
- Trained, coached, and directed learning leaders to provide high-quality and consistent technical instruction in the classroom and clinic floor.
- Inspected correct techniques and terminology used in classrooms and clinic by learning leaders and future professionals.
- Inspected that Stateboard guidelines and sanitation are followed in class and clinic floor.
- Inspected the classrooms to ensure lesson plans and course materials are properly used during instruction using the Learning Leader Classroom Performance Evaluation.
- Met monthly with Specialist to inspect and create a game plan for technical skill development, specialty content, curriculum, and lesson plan.
- Communicated with the Clinic Floor Leader, Sales Leader and Service Desk Leader to help meet service and take-goals.
- Recruited, interviewed, hired and provided initial technical training for the Learning Leaders.
- Maintained every Learning Leaders current file, required licenses, continuing education documentation, etc.
- Met weekly with the School Director and Future Professional Advisor to communicate our weekly and monthly downloads.
- Communicated with each Learning Leader and Operations Leader on the monthly classroom budgets.
- Inspected and mentored the team to follow staff guidelines, and guiding principles.
Future Professional Advisor
Paul Mitchell the School Memphis
05.2011 - 10.2013
- Inspected that Learning Leaders effectively use all learning and coaching systems with Future Professionals.
- Managed Learning Leader classroom supplies, and equipment needs.
- Inspected that the school had the most current guides and materials.
- Scheduled monthly staff trainings.
- Communicated with the Education Leader and School Director about team focuses and student progress.
- Reviewed classroom and clinic floor schedules to ensure the course schedule supports the technical curriculum, Learning Leader assignments, and Future Professional activities
- Inspected on a regular basis all Future Professional educations files.
- Communicated with the Financial Aid Leader to game plan about future professionals who failed SAP reports.
- Inspected theory roll is taken and recorded and theory exams are graded recorded by Theory Specialist.
- Motivated, coached, and game planned on school performance with unsatisfactory Future Professionals using the monthly report card.
- Conducted the Adaptive-to-Creative and graduate exit interviews.
- Accountable for drop prevention.
Education
No Degree - Business Administration
STRAYER UNIVERSITY
Memphis, TennesseeInstructor Hours Completed - undefined
TENNESSEE HAIR ACADEMY
Memphis, Tennessee01-2003
Cosmetology Hours Completed - undefined
NEW WAVE HAIR ACADEMY
Memphis, Tennessee01-2001
Skills
- Management
- Report Preparation
- Written Correspondence
- Conflict Resolution
- Educational Workshops
- Microsoft Office
- Computer Savvy
- Customer Service
- Scheduling
- Coaching
- Curriculum Development
- Academic Counseling
- Facilitator
- Process Improvement
- Team Training
- Professional Presentations
- Staff Development
- Team Management
- Student Development
- Active Listening
- Relationship Building
- Decision-Making
Accomplishments
- Received recognition from CFO for increased in school attendance to 97.6%
- Acknowledged for great work and asked to train the education team as the Education Leader
- Supervise, guide the learning experience, and coach a student body of 145 adult learners.
Certification
- LICENSES:
- Cosmetologist
- Instructor
- CERTIFICATION:
- Post-Secondary Anti-Bullying Certification
- Art of Coaching
- Leadership Essentials
- Leading with Culture: Building Relationships w/Your Team
- TRAININGS:
- Core/Learning Leader Training
- Classroom Management
- Clinic Floor Learning-Sales
- Community Success Training
- Back to Basics
- Keep Score-Do More-Sales
- Education Leadership Training
- Leadership and Management
- Calendaring
- Guest Services-Sales
- Future Professional Advisor
- Documentation Coaching/Communication
- MI Presentation Skills
Timeline
Future Professional Advisor
Paul Mitchell the School Memphis
10.2023 - Current
School Director
Salon Qualified Career Center
08.2019 - 01.2023
Director of Education-The Barber School and The Beauty School, School Director - The Beauty School
Memphis Institute of Barbering
08.2017 - 01.2019
Educator/Career Success Coach
Salon Qualified Career Center
06.2014 - 01.2017
Education Leader
Paul Mitchell the School Memphis
10.2013 - 05.2014
Future Professional Advisor
Paul Mitchell the School Memphis
05.2011 - 10.2013
Instructor Hours Completed - undefined
TENNESSEE HAIR ACADEMY
Cosmetology Hours Completed - undefined
NEW WAVE HAIR ACADEMY
No Degree - Business Administration
STRAYER UNIVERSITY