SHARON E LIGHT
Houston
Summary
Accomplished Enterprise BCP Advisor with extensive experience at Chevron, specializing in business continuity and disaster recovery. Proven track record in crisis management and operational compliance, leading initiatives that enhanced organizational resilience. Expert in data analysis and stakeholder engagement, driving significant improvements in business continuity programs across global operations.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Enterprise BCP Advisor – Independent Contractor, Emergency Management
CHEVRON
Houston
01.2023 - Current
- Supporting Chevron's Business Continuity Management (BCM) program, currently spanning more than 100 plans worldwide.
- Ensuring oversight and compliance of all plans against Chevron's BCP Standard Process, including operational reviews, training, exercise.
- Serving as a Subject Matter Expert (SME) for business continuity, disaster recovery, and related technology/tools.
- Maintaining organizational resilience through effective crisis management and business continuity strategies.
- Developed, modified, and deployed an enterprise BCP tool, integrating over 100 plans, providing technical support, and serving as a subject matter expert and tool administrator.
- Ensuring tool viability, managing changes, facilitating and developing user guides and training, and deploying updates as required.
- Active member of BCM project team, working to consolidate BCP and DRP programs, modernizing BCP information (ContinuityPRO) with IT disaster recovery platforms (ServiceNow, CMDB), and driving sustainability and alignment.
- Enhancing cyber resiliency through independent gap analysis of business-critical application recovery time objectives versus IT recovery capabilities enterprise-wide and developing / coordinating remediation strategies to address uncovered gaps.
Corporate BCP Advisor, Emergency Management
CHEVRON
01.2019 - 01.2021
- Business Continuity and Disaster Recovery program advisor to Chevron organizations worldwide under Emergency Management to ensure compliance with Chevron’s Operational Excellence Management System for Business Continuity / Disaster Recovery.
- Key player in the management and response of the 2019 pandemic (COVID-19) for Chevron Corporation, enterprise-wide, providing business continuity support and assisted in developing strategies to meet response objectives (e.g., office/operational shutdowns, health & medication response and collective / aligned communication activities, activation and mobilization, data analysis, return to work).
- Amid supporting the pandemic response, independently collaborated with an external vendor to develop a comprehensive and intuitive fit-for-purpose business continuity prototype tool, which was advanced into a working model for Chevron; deployment was halted due to competing Emergency Management priorities.
- Retired from Chevron with 34 years of service.
Change Manager, Information Technology
CHEVRON
01.2018 - 01.2019
- Managed change of two major enterprise IT initiatives – SharePoint move to cloud and deployment of a Chevron internal Microsoft Bing search engine.
- Coordinated enterprise communications, change management procedures and development of resource materials to ensure that the true business value of end-user changes was understood and adopted across Chevron.
- Developed, translated, and communicated deployment strategies, plans, interdependencies, user benefits and impacts into messages easily consumed by both executives and employees.
Audit & Compliance Specialist, IT Supplier Governance Office
CHEVRON
01.2015 - 01.2018
- Compliance and audit support, focused on IT-specific activities such as third-party supplier compliance, software licensing audits, and contractor compliance.
- Subject matter expert for supplier governance and compliance (managing over a hundred contractors of IT-related projects funded by Chevron’s global businesses) and software licensing audits, including enterprise applications such as SAP and Oracle.
- Key player of a significant IT Supplier audit that resulted in a $10MM settlement in Chevron’s favor; I led the data analysis that supported tactical negotiations, which were instrumental in bringing resolution.
- Managed compliance of more than 200 direct bill IT contractors reporting under me to ensure they met all safety, security and training requirements.
Global BCP Advisor & Team Lead, ETC Emergency Management
CHEVRON
01.2011 - 01.2015
- Team lead of an internal consulting team, effectively developing and managing ongoing business continuity programs for multiple global organizations across Chevron, with revenue that exceeded $1.5MM annually.
- Business Continuity and Disaster Recovery services to support Chevron’s Operational Excellence BCP Standard Process under the Chevron Energy Technology Company umbrella to ensure compliance with its Business Continuity program.
- Services included development and maintenance of risk assessments, business impact analysis (BIAs), resource recovery planning, business continuity plan development, service level agreement assessments, multi-site/multi-tenant coordinated planning, gap assessments, and training/exercise management.
- Member of Chevron BCMM Assessor team that measured Chevron’s business continuity maturity level and began working towards moving the enterprise to a mature state in its BCM program.
- Partnered with risk management and facilities groups to assess and reduce risks and to develop mitigation strategies to minimize business disruptions.
- Developed global collaborative networks between key business continuity and disaster recovery stakeholders and professionals to collectively move Chevron forward in its BCM program, aligning with Operational Excellence objectives.
- Identified Tier 1 systems/business processes for business units with recommended remediation strategies, resulting in clearly defined Recovery Time Objective (RTO), Recovery Point Objective (RPO), business unit interdependencies and potential financial impact to the organization.
- Sought after in Chevron as the subject matter expert for Business Continuity (BC) and Disaster Recovery (DR) planning and leading contact for training on planning, testing, exercising and activation.
- Primary resource for tools that supported BC/DR planning and emergency notifications.
- Led development of in-house BCP data collection and maintenance tool, successfully moving 85% of internal organizations on, creating consistency, and increasing efficiency while promoting a standardized methodology.
- Led team training and career growth demands while ensuring compliance with all Chevron safety, regulatory and certification requirements.
Communications Specialist, Upstream E&P HQ
CHEVRON
01.2000 - 01.2011
- Executive communications and content development for three successive Upstream headquarter presidents over an eight-year term.
- Conceptualized and orchestrated business-level communications effectively reinforcing corporate and operating company goals and objectives.
- Supported Strategy and Planning, Business Development and other HQ groups in a variety of functions, including developing, editing and sharing of communication material and business analysis.
- Maintained a high-level of technical expertise that corresponded directly with tools used in the support of business processes, analysis, communications, and presentations.
- Provided ongoing technical, process and analytical support, looking for opportunities to improve efficiencies; test / implement tools that help advance business practices.
Business Systems Analyst, Midcontinent Business Unit
CHEVRON
01.1996 - 01.2000
- Provided extensive analytical and technical expertise in support of company business objectives, including the development, implementation and management of tools for monitoring business and well production metrics.
- Expanded communication capabilities of business unit leaders through implementation of WYSIWYG intranet tools and conversion of Unix web server to Windows-based server, providing a more user-friendly environment for web authors.
- Coordinated the development and implementation of a web-based production monitoring tool providing a more current view of the business’s production metrics by consolidating archaic well system databases.
- Provided communication support to business unit level management for roughly 400 employees, ensuring that the most effective communication tools were used.
- Extensive analytical and technical support to finance and business planners towards meeting business unit objectives and well data management.
Data Management Team Lead, Gulf of Mexico Business Unit
CHEVRON
01.1987 - 01.1996
- Team lead of two data management departments with over 20 employees who maintained geological and production well data, and facilities / production schematics of offshore platforms.
- Managed team training and career growth while ensuring compliance with all Chevron safety, regulatory and certification requirements.
- Technical expertise in geological interpretations through Landmark and other computer-based geologic interpretation tools.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05-2009
Skills
- Business continuity
- Disaster recovery
- Crisis management
- Risk assessment
- Operational compliance
- Data analysis
- Project management
- Change management
- Stakeholder engagement
- Process improvement
- Client relationship management
Certification
- MBCI - Business Continuity Institute
Timeline
Enterprise BCP Advisor – Independent Contractor, Emergency Management
CHEVRON
01.2023 - Current
Corporate BCP Advisor, Emergency Management
CHEVRON
01.2019 - 01.2021
Change Manager, Information Technology
CHEVRON
01.2018 - 01.2019
Audit & Compliance Specialist, IT Supplier Governance Office
CHEVRON
01.2015 - 01.2018
Global BCP Advisor & Team Lead, ETC Emergency Management
CHEVRON
01.2011 - 01.2015
Communications Specialist, Upstream E&P HQ
CHEVRON
01.2000 - 01.2011
Business Systems Analyst, Midcontinent Business Unit
CHEVRON
01.1996 - 01.2000
Data Management Team Lead, Gulf of Mexico Business Unit
CHEVRON
01.1987 - 01.1996
Bachelor of Science - Business Management
University of Phoenix
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