Sharon Lindsey
Denton,TX
Summary
Knowledgeable Insurance Agent Assistant with proven track record of supporting insurance agents and delivering exceptional client service. Assisted in processing claims, managing client records, and handling inquiries, contributing to smooth workflow and client satisfaction. Demonstrated strong organizational skills and attention to detail in maintaining accurate documentation and ensuring compliance with industry standards.
Overview
9
9
years of professional experience
Work History
Route Sales Representative
Yelloh
Lewisville, TX
01.2024 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
Enrollment Specialist
CCS Medical
08.2020 - 07.2023
- Answer 45-60 calls daily to check up on client’s clear doubts they may
- Efficiently managed multiple competing priorities while maintaining excellent attention to detail in administering complex benefit plans for employees across different job functions.
- Served as a liaison between employees, insurance carriers, and brokers to resolve complex benefits-related issues effectively.
- Reduced errors in benefit enrollments by implementing rigorous quality control checks during all stages of the process.
- Educated employees on available benefit options, enabling informed decision-making during open enrollment periods.
Receptionist
Sundance hospital
02.2018 - 08.2020
- Greeted and announced clients, vendors, and visitors, and provide administrative support as needed
- Enter Updates into company system to notify all employees
- Answered and directed incoming calls using multi telephone systems
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Sales
Saworski
04.2017 - 01.2018
- Negotiating all contracts with prospective clients
- Helping determine pricing schedules for sales, and promotions
- Presentations to a rang prospective clients
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
- Increased sales revenue by streamlining sales operations processes and implementing effective strategies.
- Increased commercial sales revenue by consistently meeting and exceeding sales targets.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
Caregiver
BrightStar
05.2015 - 04.2017
- Ability to work in team oriented environment for the benefit and safety of patients
- Companionship with my patients
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Diploma -
Lewisville High School
Lewisville, TXAssociate - Criminal Justice
Richland community college
Dallas, TXSkills
Analytical Skills - Expert
Negotiation- Expert
Communication - Expert
Compliance - Expert
Business Acumen -Expert
Timeline
Route Sales Representative
Yelloh
01.2024 - Current
Enrollment Specialist
CCS Medical
08.2020 - 07.2023
Receptionist
Sundance hospital
02.2018 - 08.2020
Sales
Saworski
04.2017 - 01.2018
Caregiver
BrightStar
05.2015 - 04.2017
Associate - Criminal Justice
Richland community college
Diploma -
Lewisville High School