Sharon McKinney
Abbeville
Summary
Conscientious healthcare administrator adept at maximizing reimbursement of services while maintaining compassionate, competent patient care. Extensive experience encompassing multiple levels of administrative and clinical expertise within outpatient care.
Overview
26
26
years of professional experience
Work History
MIPS COORDINATOR
Dorminy Medical Center
Fitzgerald
03.2024 - 08.2025
- Supported quality assurance initiatives by conducting regular audits of processes.
Practice Administrator
Dorminy Medical Center
Fitzgerald
03.2019 - 03.2024
- Managed daily operations of clinical practice and administrative functions of two separate locations.
- Implemented office policies to enhance patient care and service delivery.
- Supervised staff training programs to improve service quality and compliance.
- Maintained accurate patient records using electronic health record systems.
- Monitored employee attendance records and maintained time off requests and approvals accordingly.
- Participated in continuing education courses relevant to healthcare administration topics.
- Planned special events such as health fairs or community outreach programs.
- Provided guidance on clinical coding practices to ensure accurate reimbursement from payers.
- Complied with OSHA and HIPAA regulations.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained awareness of government regulations, health insurance changes and financing options.
Practice Manager Abbeville Primary Care
City Of Abbeville Georgia
Abbeville
01.2015 - 03.2019
- Managed daily operations of healthcare practice.
- Facilitated Startup Solo Primary Care Practice.
- Implemented policies to maintain compliance with health regulations and standards.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Maintained financial records, including billing and accounts receivable and payable.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Medical Practice Administrator
ENT, SINUS & ALLERGY SPECIALISTS
Gainesville
01.2000 - 01.2011
- Achieved patient satisfaction and loyalty; physicians’, staff and personal gratification and financial excellence.
- Exceeded nationally published MGMA and AAOHNS compensation benchmarks, 30% margin.
- Maintained 36-40% overhead.
- Designed and expanded facility to accommodate value added services.
- Introduced and implemented Otolaryngic Allergy and Hearing Aid Services.
- Enthusiastically mentored staff, promoted CE opportunities; resulting in healthcare related career choices.
- Identified and resolved incorrect BCBS reimbursement of physicians’ services, resulting in additional $300K revenue, 24 month period.
- Cohesively facilitated physician retirement, transitioned merger, and dissolved medical practice, maintaining patient continuity of care and staff security.
- Implemented electronic health record system to streamline patient documentation.
- Ensured compliance with healthcare regulations and standards in practice operations.
- Developed strategic plans for growth opportunities within the practice.
- Managed financial operations including budgeting, billing, accounts receivable and payable, payroll, purchasing, and auditing.
- Developed and implemented policies and procedures to ensure compliance with applicable laws and regulations.
- Implemented strategies to improve operational efficiency within the practice setting.
- Assisted in the preparation of monthly financial reports for management review.
- Created and implemented policies and procedures for effective practice management.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Recruited, hired and trained new medical and facility staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
Education
Bachelor Healthcare Administration -
Reinhardt University
Waleska, GACertified Professional Coder -
AMERICAN ACADEMY PROFESSIONAL CODERS
Skills
- Certified Professional Coder
- Insurance Reimbursement Specialist
- Healthcare Regulation/Compliance
- Risk Management
- HCC Coding
- Medical Records Auditor
- Optimism
- Diligence
- Stability
- Independent Thinker
- Networking
- Collaboration
- Strategic Relationships
- Strong Negotiation Skills
- Planning and Development
Education Training Development
- American Academy of Professional Coders
- American Management Association
- American Academy of Otolaryngic Allergy
- American Academy of Otolaryngology, Head and Neck Surgery
- Medical Group Management Association
- Association of Otolaryngology Administrators
Community Service
- The Hannah Project, NGO, Save-a Life II, Humanitarian Aid Ivory Coast, Africa
- Good News at Noon Shelter, Gainesville, Georgia
Professional Highlights
- Collaborated with BCBS GA to eradicate ENT specialty claim processing issues.
- Reputation for coding accuracy and reimbursement expertise. 'If she says we owe them money cut the check.'
- Pioneered Sublingual Immunotherapy to North Georgia region.
- Invited/Published Reviewer of manuscript, Secrets of the Best Run Practices II, Best Selling Author, Judy Capko.
- Authored Marketing Section, Association of Otolaryngology Administrators, Certified Otolaryngology Practice Manager Exam.
- Convened with noted healthcare policy expert, The Honorable Nathan Deal, United States Congressional chair, Health Subcommittee of Energy and Commerce, regarding Medicare policy and healthcare reform.
- Charter Member Northeast Georgia Chapter American Academy of Professional Coders.
Timeline
MIPS COORDINATOR
Dorminy Medical Center
03.2024 - 08.2025
Practice Administrator
Dorminy Medical Center
03.2019 - 03.2024
Practice Manager Abbeville Primary Care
City Of Abbeville Georgia
01.2015 - 03.2019
Medical Practice Administrator
ENT, SINUS & ALLERGY SPECIALISTS
01.2000 - 01.2011
Bachelor Healthcare Administration -
Reinhardt University
Certified Professional Coder -
AMERICAN ACADEMY PROFESSIONAL CODERS
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