Sharon McMurray-Young
Youth Counselor
6722 Hickory Trace Drive Charlotte,NC
Summary
Skilled in crisis management and verbal communication, I've significantly reduced incidents of aggression at NCDPS Cabarrus Youth Development Center by fostering trust and teaching conflict resolution. My adeptness in behavior management and creating cohesive team environments has been pivotal in enhancing safety and promoting positive change.
Professional youth counseling expert, well-versed in creating supportive environments for adolescents. Leveraged counseling techniques and empathetic listening to address individual needs and challenges effectively. Known for strong collaboration with teams and adaptability to evolving situations, ensuring consistent positive outcomes.
Overview
28
28
years of professional experience
Work History
Youth Counselor
NCDPS Cabarrus Youth Development Center
850 Holshouser Road Concord NC 28027
11.2008 - Current
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Organized educational outings to broaden clients'' horizons and stimulate curiosity about new experiences.
- Managed crises effectively using de-escalation techniques, prioritizing safety while addressing the underlying emotional triggers for each incident.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Developed strong rapport with youths, fostering open communication and trust for effective counseling sessions.
Detention Officer
Mecklenburg County Sheriff's Office
700 E 4th St, Charlotte, NC 28202
08.1996 - 07.2003
- Processed visitors and attorneys arriving to see prisoners.
- Attended to feeding, housing, and physical well-being of inmates.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Conducted security checks of inmates and living areas.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
Education
Bachelor of Science - Criminal Justice
Pfeiffer University
48380 US-52, Misenheimer, NC 2810908-2014
High School Diploma -
Westover High School
277 Bonanza Drive, Fayetteville NC 2830306-1984
Skills
- Team collaboration
- Verbal and written communication
- Individual counseling
- Behavior management
- Group counseling
- Crisis management
- Crisis intervention
- Mental health support
- Parent and caregiver rapport
- Goal setting assistance
- Tactful communication
Timeline
Youth Counselor
NCDPS Cabarrus Youth Development Center
11.2008 - Current
Detention Officer
Mecklenburg County Sheriff's Office
08.1996 - 07.2003
Bachelor of Science - Criminal Justice
Pfeiffer University
High School Diploma -
Westover High School