Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHARON MOAWAD

Jupiter,US

Summary

Organized and dependable admissions coordinator candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Dental Treatment Coordinator

Riverbend Family Dentistry
07.2023 - Current
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual's needs.
  • Improved patient retention by providing excellent customer service and establishing rapport with clients.
  • Provided exceptional customer service during phone and email interactions with prospective patients and their families, addressing concerns promptly and professionally.

Office Manager

Pike Pediatric Dentistry
09.2022 - 07.2023
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Office Manager

Advanced Prosthodontics of Boca Raton
06.2020 - 04.2022
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Receptionist

iSmile Dental
06.2016 - 02.2020
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Master of Science - Biology

Florida Atlantic University
Boca Raton, Florida
08.2024

Bachelor of Science - Biology

Florida Atlantic University
Boca Raton, Florida
06.2020

High School Diploma -

Monarch High School
Coconut Creek, Florida
05.2016

Skills

  • Multitasking
  • Problem Solving
  • Adaptability
  • Organization
  • Office Administration
  • Phone Etiquette
  • Punctual and Reliable

Languages

Arabic
Native or Bilingual

Timeline

Dental Treatment Coordinator

Riverbend Family Dentistry
07.2023 - Current

Office Manager

Pike Pediatric Dentistry
09.2022 - 07.2023

Office Manager

Advanced Prosthodontics of Boca Raton
06.2020 - 04.2022

Receptionist

iSmile Dental
06.2016 - 02.2020

Master of Science - Biology

Florida Atlantic University

Bachelor of Science - Biology

Florida Atlantic University

High School Diploma -

Monarch High School

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SHARON MOAWAD