SHARON MOAWAD
Jupiter,US
Summary
Organized and dependable admissions coordinator candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Dental Treatment Coordinator
Riverbend Family Dentistry
07.2023 - Current
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual's needs.
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Provided exceptional customer service during phone and email interactions with prospective patients and their families, addressing concerns promptly and professionally.
Office Manager
Pike Pediatric Dentistry
09.2022 - 07.2023
- Establish work schedules and assignments for staff, according to workload, space and equipment availability
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Office Manager
Advanced Prosthodontics of Boca Raton
06.2020 - 04.2022
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Receptionist
iSmile Dental
06.2016 - 02.2020
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Master of Science - Biology
Florida Atlantic University
Boca Raton, Florida08.2024
Bachelor of Science - Biology
Florida Atlantic University
Boca Raton, Florida06.2020
High School Diploma -
Monarch High School
Coconut Creek, Florida05.2016
Skills
- Multitasking
- Problem Solving
- Adaptability
- Organization
- Office Administration
- Phone Etiquette
- Punctual and Reliable
Languages
Arabic
Native or Bilingual
Timeline
Dental Treatment Coordinator
Riverbend Family Dentistry
07.2023 - Current
Office Manager
Pike Pediatric Dentistry
09.2022 - 07.2023
Office Manager
Advanced Prosthodontics of Boca Raton
06.2020 - 04.2022
Receptionist
iSmile Dental
06.2016 - 02.2020
Master of Science - Biology
Florida Atlantic University
Bachelor of Science - Biology
Florida Atlantic University
High School Diploma -
Monarch High School
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