Sharon Morris
Bridgeport,CT
Summary
Compassionate caregiver with extensive experience at Sheraton Caregiver, skilled in patient care and problem-solving. Proven ability to enhance client comfort and independence while monitoring vital signs. Recognized for exceptional communication and organization skills, ensuring high standards of care and safety in diverse environments. Committed to delivering quality support and fostering positive relationships.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Sheraton Caregiver
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Security Professional
Allied Universal Security Services
07.2022 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Issued access cards to authorized personnel to monitor access points.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Managed and supported organization-wide privacy and security management measures.
Airport Customer Service Agent
Frontier Airlines
01.2021 - 06.2022
- Managed high-stress situations while resolving conflicts professionally.
- Enhanced customer satisfaction by addressing concerns promptly.
- Assisted customers with website navigation and online orders.
- Participated in training for product knowledge and service skills.
- Negotiated solutions with dissatisfied customers, turning negatives into positives.
- Maintained detailed records of customer interactions for accurate follow-up.
- Managed timely replacement of damaged or missing products.
- Identified and resolved errors in customer accounts.
Education
General Studies
Lewisville High
Lewisville St Elizabeth,Jamaica 1990
Skills
- Respectful and compassionate
- Problem-solving
- Verbal and written communication skills
- Dependable and responsible
- Patient care
- Multitasking and organization
- First aid and safety
- Documentation
- Mobility assistance
- HIPAA compliance
- Indirect patient care
- Active listening
- Verbal and written communication
- Safety awareness
- Stress management
- Incident reporting
- Security guard license
- Detail-oriented
- CCTV monitoring
- Complex Problem-solving
- Conflict de-escalation
- Emergency management
- Entrance control
- Fire safety training
- Alarm monitoring
- First aid and CPR certified
- ID verification
- General security
- Visitor tracking
- Time management
- Behavior redirection
- PPE usage
Certification
- Security Guard Card
- CPR Certification
- Nursing Assistant Certification
Timeline
Caregiver
Sheraton Caregiver
01.2024 - Current
Security Professional
Allied Universal Security Services
07.2022 - Current
Airport Customer Service Agent
Frontier Airlines
01.2021 - 06.2022
General Studies
Lewisville High
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