Sharon Morton
Colfax,United States
Summary
Highly motivated and meticulous professional with a strong desire to secure a paralegal position. Extensive background in office management and legal education. Dedicated to delivering efficient administrative support, ensuring utmost confidentiality, and optimizing the overall efficiency of legal operations.
Overview
29
29
years of professional experience
Work History
Office Manager
Xpresscreen, Inc.
01.2016 - Current
- Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel
- Maintained CRM database with customer updates and report generation
- Maintained computer and physical filing systems
- Managed office operations while scheduling appointments for department managers
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established and developed a strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
Customer Service Manager
Harris Teeter
05.2007 - 05.2014
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements
Assistant General Manager
Harmor Auto Sales
05.2003 - 05.2007
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Oversaw computer database and physical filing systems
- Handled cash accurately and prepared deposits
- Resolved problems promptly to elevate customer approval
Property Manager
BNP Residential Properties
05.2001 - 05.2003
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Maintained sufficient number of units market-ready for lease
Property Manager
Equity Residential Properties
01.1996 - 05.2001
- Developed, reviewed, and submitted property operating and capital budgets
- Handled disciplinary actions, performance appraisals and terminations of company staff
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
Education
Associate degree - Paralegal Technology
Forsyth Technical Community College
Winston Salem, NC03.2025
High School Diploma -
Northwest Guilford High School
Greensboro, NC06.1987
Skills
- Proficient in legal research and case management software, LexisNexis
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Attention to detail and accuracy
- Expertise in Managing Confidential Information
- Understanding of Legal Terminology
- Advanced MS Office and QuickBooks Skills
- Calendar management
- Document Organization
- Court Document Filing
Timeline
Office Manager
Xpresscreen, Inc.
01.2016 - Current
Customer Service Manager
Harris Teeter
05.2007 - 05.2014
Assistant General Manager
Harmor Auto Sales
05.2003 - 05.2007
Property Manager
BNP Residential Properties
05.2001 - 05.2003
Property Manager
Equity Residential Properties
01.1996 - 05.2001
High School Diploma -
Northwest Guilford High School
Associate degree - Paralegal Technology
Forsyth Technical Community College
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