Sharon Moye
Cary,NC
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of the property. Results-driven professional seeking position as Gate Agent. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
CSR Represenative
Signature Flight Support, BBA Aviation
Raleigh, NC
06.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided information regarding charge accounts and loyalty programs.
- Delivered prompt service to prioritize customer needs.
Property Manager
Carlton Place Condominium Association, Inc.
Palm Beach , FL
03.2008 - 04.2022
- Collected monthly assessments, rental fees, deposits and payments.
- Handled resident complaints and expedited maintenance requests.
- Developed and managed highly skilled on-site staff through recruitment, training and motivation.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
Education
Community Association Manager(CAM) - Property Management
Gold Coast Real Estate School
Lake Worth, FL05.2015
Skills
- Work Planning
- Budget Preparation
- Administrative Leadership
- New Construction
- Decision Making
- Repair Planning
- Quarterly Fee and Payment Collection
- Dispute Handling
- Data Entry and Maintenance
- Customer Account Management
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Customer Data Confidentiality
- Understanding Customer Needs
- Electronic Information Systems
- Credit Card Payment Processing
- Microsoft Office
- Customer Inquiry Response
- Microsoft Outlook
Certification
- Licensed Community Association Manager - 2015
Timeline
CSR Represenative
Signature Flight Support, BBA Aviation
06.2022 - Current
Property Manager
Carlton Place Condominium Association, Inc.
03.2008 - 04.2022
Community Association Manager(CAM) - Property Management
Gold Coast Real Estate School
- Licensed Community Association Manager - 2015
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