Estelle Michele DOMCHE TEUPI
Chula Vista,CA
Summary
Industrious Airport Shift Supervisor with 6 years of experience monitoring station transmission, digital connectivity and content management. Versatile and creative professional certified in Agile Scrum. Detail-oriented individual skillful in delegating and prioritizing tasks to maintain effectiveness.
Communicative Scrum Master possessing first-rate interpersonal skills and excellent time management and delegation capabilities. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Terminal Control Station Supervisor
Cameroon Airports
Yaounde
06.2015 - 11.2021
- Worked closely with personnel, customers and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Education
Bachelor Of International Relations - International Relations And Social Sciences
Protestant University of Central Africa
Yaounde-Cameroon07.2013
Skills
- Office Management Software
- Critical Thinking
- Large-Scale Events Planning
- Customer Satisfaction
- Establishing Work Schedules
- Customer Inquiries
- Confidential Records Management
- Key Performance Indicators (KPIs)
- Professional Relationships
- Work Planning
- Workplace Safety
- Station Management
- Product Selection
- Maintaining Clean Work Areas
- Employee Performance Reviews
- Customer Relations
- Reading Comprehension
- Complex Problem-Solving
- Administrative Support
- Conflict Resolution Tactics
- Time Management
- Job Assignments
- Microsoft Office Suite
- Safety Standards
- Customer Care
- Internal Communications
- Work Order Management
- Special Assignments
- Digital Filing
- Corrective Actions
- Aircraft Operations
- Operational Requirements
- Safety Policies and Procedures
- Service Quality
- Diagnostic Procedures
- Continuous Improvement Process
- Organizational Systems
- Information Updates
- Corrective Maintenance
- Release Planning
- Planning Meetings
- Standardized Methodologies
- Team Engagement
- Atlassian JIRA
- Scrum Methodology
- Project Team Coordination
- Sprint Planning
- External Communications
- Agility Improvements
- Best Practices and Tools
- Relationship Issues Management
- Safe Environment Planning
- Collaborative Team Work
- Planning and Coordination
- Excellent Communication
- Attention to Detail
- Multitasking Abilities
- Teamwork and Collaboration
Certification
Professional Scrum Master
Languages
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Terminal Control Station Supervisor
Cameroon Airports
06.2015 - 11.2021
Bachelor Of International Relations - International Relations And Social Sciences
Protestant University of Central Africa
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