Sharon Nakos
Waxhaw
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork. Proven ability to optimize workflows and deliver exceptional service, while effectively multitasking. Skilled in communication and fostering positive relationships with customers and colleagues alike. Sixteen years of extensive experience in the Foodservice Industry including serving, bartending and management.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant /Medical Courier
Austin Drugs
03.2024 - Current
- Delivered essential medications efficiently to patients and strengthened relationships with healthcare providers, understanding and meeting their specific delivery needs.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Developed strong relationships with patients by providing comfort, companionship and instruction of medication use during deliveries.
- Assembled monthly medications by filling orders and created blister packs for patients to be more organized in remembering when to take their medications properly and accurately.
- Updated computer system with processed payments and inventory information.
- Received deliveries of medication shipments, verifying contents against invoices.
Associate / Cashier
Aldis Foods
06.2022 - 03.2024
- Processed customer transactions accurately and efficiently by maintaining above average speed for company`s timed scanned items per minute standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance throughout shift.
- Provided exceptional customer service, resulting in numerous positive reviews and commendations from customers.
- Collaborated with team members to achieve store goals and maintain a positive work environment.
- Balanced multiple tasks simultaneously throughout shift without sacrificing quality or accuracy of transactions and customer service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Trained new cashier team members in customer service, money handling processes and end-of-shift closing duties.
- Met customer needs through polite, friendly, personable service and enjoyed many new friendships.
Education
Bachelor of Arts - English
University of North Carolina At Charlotte
Charlotte, NC05-1990
Skills
- Customer service
- Excellent communication
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Workflow optimization
Timeline
Pharmacy Assistant /Medical Courier
Austin Drugs
03.2024 - Current
Associate / Cashier
Aldis Foods
06.2022 - 03.2024
Bachelor of Arts - English
University of North Carolina At Charlotte