Leader and dedicated problem solver. I bring 20 years of valuable expertise to any job and thrive in a challenging environment.
Overview
39
39
years of professional experience
Work History
Program Manager
PERS
Ogden , UT
06.2006 - 02.2022
Trained staff members on how to handle emergencies while following protocol set up by customers. Responsible for staff following policies and resolving conflicts, implementing performance improvement plans and encourage to accomplish goals.
Interacted with customers and clients to identify needs and requirements.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Implemented and led meetings.
Responsible for hiring, termination and overall disciplinary actions of all staff.
Social Worker
Davis Behavioral Health
Layton , UT
05.1996 - 02.2020
Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Maintained regular contact with clients by calling and visiting clients' homes.
Helped clients develop new coping mechanisms and techniques to drive behavior modification. Educated clients on resources available in the community to help with emotional and financial support.
Advocated for client rights and sought solutions for any issues that the client was struggling with.
Facilitated group sessions ; worked directly with children of all ages and spent 6 years working with adults including behavior plans, social skill groups, and navigating the healthcare and community needs.
Education
Bachelor of Science - Social Services/ Psychology
Ferris State University
Big Rapids, MI
06.1992
Skills
Employee Coaching and Motivation
Critical Thinking
Community Outreach
Program Leadership
Conflict Resolution
Requirements Writing and Documentation
Communication
Timeline
Program Manager
PERS
06.2006 - 02.2022
Social Worker
Davis Behavioral Health
05.1996 - 02.2020
Bachelor of Science - Social Services/ Psychology
Ferris State University
Similar Profiles
James StoneJames Stone
Assistant Division Director at US Navy, Navy Personnel Command, PERS-83Assistant Division Director at US Navy, Navy Personnel Command, PERS-83
Licensed Behavioral Health Therapist at Psychiatric Emergency Response Services (PERS)Licensed Behavioral Health Therapist at Psychiatric Emergency Response Services (PERS)