SHARON NDENKEH
Grand Prairie,TX
Summary
Devoted servant-leader bringing 7+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Capable of delivering large scale software and projects on time and on budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams
Overview
8
8
years of professional experience
Work History
Scrum Master
Capital One
Plano, TX
05.2020 - Current
- Servant leader for multiple Agile Scrum teams, established effective use and practice of Agile frameworks.
- Delivered 12+ complex projects.
- Serving to define project scope and schedule while focusing on regular and timely delivery of value.
- Enacting change and continuous improvement increasing productivity of Scrum teams by 25% and quality of deliverables by 35%.
- Supported 8 stakeholders to ensure highest quality products to customers.
- Doubled team velocity, prioritizing resolution of defects/bugs as evidenced.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
Scrum Master/SAFe
Naavy Federal Credit Union
Dallas, Texas
08.2018 - 05.2020
- Led 10+ Agile Scrum teams dedicated to developing digital and technology roadmap.
- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Ensured that 100% of inter-team risks, impediments, and blockers were identified, communicated, and resolved.
- Supported and educated 6 product owners with respect to grooming and prioritizing product backlogs.
- Assisted with internal and external communication, improving transparency, and radiating information from team level to management level.
Scrum Master
T-Mobile
Frisco, TX
06.2015 - 08.2018
- Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
- Collaborated with 2 Agile Release Managers to provide functional release per sprint cycle
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
Account Manager
Allied Federal Credit Union
Arlington, TX
08.2014 - 07.2015
- Managed over 50 customer calls per day and increased sales by 10%.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Education
MBA - International Business Administration
Siantou University
CameroonBachelor of Arts - Corporate Law
University of Yaoundé 2
YaoundéSkills
- Professional Scrum Master, PSM, scrumorg
- SAFe Scrum Master 50, SSM Certification, Scaled Agile Inc
- Agile Development and Best Practices
- Agile Frameworks - Scrum, Kanban, XP, Jira, confluence
- MS Excel, PowerPoint, Project, Visio
- User stories, ATDD, TDD
- Bilingual : fluent in French and English
Timeline
Scrum Master
Capital One
05.2020 - Current
Scrum Master/SAFe
Naavy Federal Credit Union
08.2018 - 05.2020
Scrum Master
T-Mobile
06.2015 - 08.2018
Account Manager
Allied Federal Credit Union
08.2014 - 07.2015
MBA - International Business Administration
Siantou University
Bachelor of Arts - Corporate Law
University of Yaoundé 2