Dedicated Nurse Medical Case Manager with expertise in patient assessment, medication administration, and care coordination. Proven ability to develop individualized care plans and advocate for patients' needs.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Nurse Medical Case Manager and Opiod Addiction
Baystate Medical Practices
Springfield, Massachusetts
12.2017 - Current
Administered comprehensive patient assessments to identify healthcare needs and inform treatment plans.
• Work with experienced infectious disease physicians by keeping track of CD4, viral load, and any other pertinent vitals to optimize HIV patients’ health.
Work closely with providers to access, develop, and implement a treatment plan for community-based patients.
Manage patient suffering with addiction by assisting by providing medicated treatment such as Suboxone, Sublocade, and Vivitrol.
Connect patients to mental health services, detox facilities, and educate them to prevent disease decompensation.
Displayed expert clinical skills in managing the critical care of HIV + patients.
Educated patients and families on health management and disease prevention strategies.
Coordinated emergency response actions during critical situations to provide immediate care.
Documented patient histories and care activities accurately in electronic health records.
Maintained effective communication with patients, addressing concerns and promoting understanding of treatments.
Developed individualized care plans tailored to patients' specific needs and preferences.
Trained and mentored new nursing staff on best practices and hospital protocols.
Facilitated patient referrals to specialized services as needed to enhance care delivery.
Conducted routine health screenings to identify potential health issues early.
Supported medication reconciliation processes to ensure accurate medication administration.
Administered medications and treatments in accordance with physician orders.
Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
Educated patients on their medical condition, treatment plans, and self-care management techniques.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Nurse Medical Case Manager
Holyoke Health Center
Holyoke, Massachusetts
07.2012 - 12.2017
Provided compassionate patient care by addressing concerns and ensuring comfort during treatments.
Educated patients on health conditions, treatment plans, and medication management to promote adherence.
Collaborated with interdisciplinary healthcare teams to develop and implement patient-centered care plans.
Supported patient advocacy initiatives, ensuring patients' rights and preferences were prioritized.
Administered medications and treatments in accordance with physician orders.• Supervised peers and social case managers as a team to better serve patient population.
Contributed to strategic plans and initiatives to advance standards of care excellence, improve patient outcomes, and drive continuous improvement.
Staff Nurse
Holyoke Health Center
Holyoke, Massachusetts
07.2009 - 07.2012
• Ability to communicate with patients and their families to assist in care holistically.
• Efficiently and knowledgeably provide RN care for all ambulatory patients.
• Handled blood pressures, blood sugars, and medication adherence through nurse visits.
• Triage sicks calls and develop plan of care.
• Administered immunizations for adults and children.
• Booked specialist appointments and performed wound care and stitch/staple removal.
Breast Surgical Oncology Nurse Practitioner at Breast and Wellness Center/Baystate Medical PracticesBreast Surgical Oncology Nurse Practitioner at Breast and Wellness Center/Baystate Medical Practices